Volunteer Management
- Volunteer Management Training Resource
- Forms, Lists and Templates
- Laws, Policies & Procedures
- Training
- UNH Volunteer Programs
- Additional Resources
Volunteer Management Training Resource
- Introduction to Working with UNHCE Volunteers
- Purposes of the resource
- UNHCE Mission
- Authorship of resource
- Section 1 - About UNHCE Volunteer Programs
- What is a volunteer?
- Why do we need volunteer policies?
- What is the ISOTURE model?
- Section 2 - Identifying and Selecting Volunteers
- Volunteer Service Descriptions
- Recruitment, application and screening process
- Volunteers under age 18
- Letters of Appointment and Volunteer Agreements
- Section 3 - Orienting and Training Volunteers
- Role and types of education training
- Examples of formats used
- Section 4 - What Every Volunteer Should Know
- UNHCE Mission and About Us facts
- Program areas
- UNHCE volunteer programs
- UNHCE policies and procedures related to staff and volunteers
- Section 5 - Utilizing & Managing Volunteers
- Placement and delegation
- Confidentiality
- Polices on harassment and discrimination
- Liability and insurance
- Conflict of interest
- Expenses reimbursement
- Section 6 - Volunteer Motivation, Recognition and Retention
- Types of volunteer motivation
- Rules of recognition
- Types of recognition
- Section 7 - Evaluation of Volunteer Programs and Volunteers
- Types of evaluation
- Complaint and grievance process
- Section 8 - Managing Risk in Working with Volunteers
- Crisis planning, emergency procedures and incident/accident reporting
- Using a safety checklist
- Risk Management: The Crisis Plan
- Volunteers working with youth
- Procedures for reporting suspected child abuse
- Youth as volunteers
- Volunteers and Child Labor Laws
- Risk Management: Legal Issues
- Risk Management: Dealing with the Media
- Copyright laws
- 4-H Activity Safety Checklist (PDF or Word)
- 4-H Event Youth Code of Conduct and 4-H Activity Youth Permission & Release Form
- 4-H Event Adult Code of Conduct and 4-H Activity Adult Permission & Release Form
- Accident/Injury/incident Report Form
- Activity Driver Form
- Certificate of Liability Insurance (available to UNHCE staff)
- Certificate of Liability Insurance - Request for Additional Insured form
- Checklist for New 4-H Leader Orientation
- Developing Service Descriptions
- Middle Manager Service Description Template
- 4-H Volunteer Interview Questions (PDF or Word)
- Interview Questions NOT to Ask Potential Volunteers
- Reimbursement Form (supplies and other non-travel expenses)
- Sample Service Descriptions from 4-H Program Area
- Short Term Volunteer Form and Sample Sign-In Sheet
- Travel Voucher - USNH Personal Reimbursement Form Online/Excel version on UNHCE BSC website (for mileage, hotel, meal expenses)
- UNH Report of Incident (Accident, Injury, Illness) form with Instructions (PDF)
- UNH Report of Incident (Accident, Injury, Illness) form (Word)
- UNHCE Accident/Injury/Incident Report Form
- Affirmative Action Statement (UNHCE)
- Civil Rights Guide for UNH Cooperative Extension Staff
- Civil Rights website (UNHCE)
- Conflict of Interest Policy
- E-Mail Protocol (Master Gardeners)
- Emergency Procedures
- 4-H Shooting Sports Policies
- Harassment/Discrimination Policies
- NH Coverts Project Listserv Policy
- NH Department of Health and Human Services, Bureau of Child Protection
- NH Department of Labor
- NH Department of Labor - Youth Employment
- NH RSA 169-C - Child Protection Act
- NH RSA 276-A - NH Youth Employment Law
- NH RSA 508:17 - NH Volunteer Immunity Law
- Political Activity - USNH Personnel Policy Section D-9
- Reducing Risk for 4-H Volunteer Leaders
- UNH Human Resources - Interviewing and Reference Checks
- UNH Human Resources - Workers' Compensation Information
- UNH Human Resources - Youth Employment
- UNH Property Policies - Acceptable Use for Information Technology Resources
- UNHCE County Advisory Council Statement of Operating Procedures
- UNHCE Volunteer Transportation Policy
- US Department of Labor Fair Labor Standards Act (FLSA), Section 553.100
- USNH/UNH Policy Regarding Copyright Laws - Guidelines for Photocopying
- Web Page Guidelines for (UNHCE) 4-H Groups
- On-line 4-H Volunteer Training (Washington State University)
