UNHCE Information Technology & Distance Education Blog

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude, Inspiron, XPS and Dell Precision Mobile Workstation notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.

It is important that each Extension employee with a Dell laptop check to see if the battery is subject to the recall. This can be done by turning off the computer, removing the battery, writing down the Dell Part Piece ID number, and then entering that number on the Dell website. For detailed instructions, and to check the numbers, visit the Dell site setup for this recall at https://www.dellbatteryprogram.com/. If you're battery is part of the recall, follow the instructions to obtain a replacement. (Due to the dispersed nature of our laptops, having the individual user handle this is the most efficient and timely way of handling the recall.)

If you have any questions, please call the Computer Support Line at 862-0351.