UNHCE has published a 12-page document with links and directions for several of the most popular features in Microsoft Word XP. TO access this document, go to:
http://extension.unh.edu/Intranet/ITDE/WordTips.pdf 

UNHCE has developed some tutorials for commonly used tasks. These two enable you to repeat table headers in WP documents.

To repeat table headers across multiple pages in Word, see: Repeating Table Headers (Microsoft Word XP)


To repeat table headers across multiple pages in Word, see: Repeating Table Headers (WordPerfect 10) 

As you type a document, Word automatically converts your quote marks
and apostrophes to "curly" versions that look more professional. When
working with a document from a different source that doesn't include
these smart quotes, you may want to convert them all so they look the
same. This is easy to do simply by using Word's Find and Replace
function. This tip explains how.

Read the full tip: http://wordtips.VitalNews.com/T0586 Courtesy of: Allen Wyatt's WordTips

Some printers allow you to print on paper from different sources. For
instance, a printer may have multiple paper trays, each bearing a
different type of paper. If your printer driver is up to date, you can
instruct Word to print to exactly the paper source you want used.

Read the full tip: http://wordtips.VitalNews.com/T0180
Courtesy of: Allen Wyatt's WordTips

A point is a typographical measurement. Points are used for many types
of measurements in Word, PageMaker and related applications. This tip explains how you can enter them directly into dialog boxes in Word.

Read the full tip: http://wordtips.VitalNews.com/T0075
Courtesy of: Allen Wyatt's WordTips

You can increase the flexibility of tables by creatively merging cells
to get just the look and layout that you need. This tip describes a
couple of different ways you can perform the merging tasks. It covers
using menus and the more flexible toolbar approach.

Read the full tip: http://wordtips.VitalNews.com/T0768
Courtesy of: Allen Wyatt's WordTips

Paragraph marks (created by pressing Enter) and line breaks (created
by pressing Shift+Enter) are two of the most common special characters
in a document. Word allows you to easily search for these characters,
using the method described in this tip.

Read the full tip: http://wordtips.VitalNews.com/T0007
Courtesy of: Allen Wyatt's WordTips

Sometimes a change of mouse pad or mouse causes the way your mouse responds to make it more difficult to use. You can change the speed of your mouse pointer to adjust for your individual set up. To do so in Windows XP:

* Go to Control Panel
* Select Mouse
* From the tabs on the top, select Pointer Options
* In the top box, titled "Select a pointer speed:"
* Slide the arrow along the continuum to the desired speed. (Slower or Faster)

Be sure "Enhance Pointer Precision" is checked.Adjusting the speed of your mouse pointer:

The ITDE office has written an application which should be used with county label generation for Cradle Crier and Toddler Tales mailings. The documentation for this document was revised in January.

To see the newest version of this document in PDF form, please go to: Cradle Crier/Toddler Tales Documentation

If you have the full version of Adobe Acrobat, you can create a new PDF from any document by printing to the Adobe PDF Driver from any application. Additionally, Acrobat installs some toolbar buttons in Microsoft Word which allow you to create a PDF from a document by clicking on the button. What's the difference between the two? See this blog entry: AdobePDF Print Driver vs 1-button PDF Creators: Which to use?

Allen Wyatt's Word Tips is a web page which offers information in a searchable format to answer common questions as well as "gotcha's" people encounter when using Word.

To access this site, go to: http://wordtips.VitalNews.com

This is IMPORTANT INFORMATION, and you will not have access to it if you are shut off from the Internet by UNH. For that reason, please print this out for future reference!

If UNH CIS detects unusual activity on your computer, they may shut you out of the network, in order to protect the other computers at UNH. When this happens, they only allow you access to a few sites, including theirs, Microsoft (for a Windows update), and McAfee for virus updates.

It is IMPORTANT to note that, while UNH uses McAfee for virus protection, UNHCE does NOT. We use Symantec/Nortons. The two antiviral packages conflict. Installing McAfee with a copy of Symantec/Nortons on your computer could render your computer useless. For that reason, it is important to use your copy of Symantec/Nortons to scan your hard drive, rather than use McAfee, as they recommend.

If you have been keeping up-to-date on Live Update, which is automated for most people, then your virus definitions may be fine. Double check with someone else in your office by looking at the date on your copy of Symantec/Nortons (Start\(all) programs\Symantec or Nortons, or use your Live Update or Nortons icon on your desktop.)

Compare the date on your version to someone who has completed a live update that day. If the dates are the same, your virus definitions are all set and can begin your scan. If not, you need to get a copy of Intelligent Updater, which can be downloaded from the Symantec site at: http://www.symantec.com/downloads/. That will need to be done on a computer which is connected to the Internet, burned onto a CD (it's too large for a floppy) and brought to your computer for installation. (The ITDE office can assist you with this step.)

Clicking on Intelligent Updater will start the update of your virus definitions. Once that is complete, you can do a scan of your hard drive.

Call the hot seat at:862-0351, if you need further assistance.

A new vendor, CompEd Solutions, will be offering a class in Advanced Excel in Manchester, NH on March 10, 2006.

The cost is $159 per person, but if you get a group of 4, the 4th person is free, making the net cost about $119 per person.

For a syllabus, to register or for further information, go to: http://www.nationalseminarstraining.com/Seminars/Advanced%20Training%20for%20Microsoft?%20Excel/1520517/index.html

A listing of all their classes can be found at: www.nationalseminarstraining.com

Note: They also offer a book title Excel Tips & Tricks with Chuck Chauvin for $99. See their site for further information.

The ITDE office has written an application which should be used with county label generation for Cradle Crier and Toddler Tales mailings.

To view this entire file in .PDF format, go to: Cradle Crier/Toddler Tales Documentation

Have you ever attempted to address something to someone who recently joined UNHCE, and been unable to locate the person in your address book? More than likely, that is due to not having the most recent version of the address book on your computer.

It is important to keep your Eudora address book up-to-date. It will give you access to addresses for all current users as well as current distribution lists.

The address book also contains useful information about the user's physical addresses, phone numbers, and listings of members of a distribution list. (See: http://extension.unh.edu/blogs/itde/archives/001412.html )

For information on updating your Eudora address book, go to: http://ceinfo.unh.edu/Intranet/ITDE/addres.pdf

Did you know your Eudora address book is more than a listing of email addresses? You can obtain information about people in our organization, along with other information, by using the Tabs in the Eudora address book. Here are two nice options:

Staff Addresses and Phone Numbers

A nice feature within the address book, is that you can obtain contact information on UNHCE staff, beyond just their email addresses. TO obtain this, first select the use. Then click on the "Info" tab for any user. That area will give you their physical address, phone number, and FAX number. It's a fast & easy way to get a directory information for UNHCE staff, and you don't even have to be on line to get it!

Who's on that distribution list?

The Notes tab is another useful feature. If you are wondering who is associated with a distribution list, select that distribution list, and click on the Notes tab. It will give you a listing of the people included in that distribution list.

Cache is a collection of web page copies stored on your computer's hard disk or in its random-access memory (RAM). The browser accumulates these copies as you browse the Web.

Sometimes, you need to clear your cache in order to view the latest version of a web page.

Clearing your cache in Netscape:

* Click on Edit
* Click on Preference
* Double Click on Advanced (so it expands)
* Click on Cache
* On the right you will see two buttons - clear disk cache and clear memory cache
* Click on both of them
* Click OK
* Close Netscape and then reopen

Clearing your cache in Internet Explorer

* Click Tools
* Click Internet Options.
* On the General tab, click Clear History
* Click OK
* Close IE and reopen

Tips and tutorial for repeating table headers across multiple pages in word procesing software can be found at:

* Repeating Table Headers (Microsoft Word XP)

* Repeating Table Headers (WordPerfect 10)

A note about distribution lists

UNHCE has distribution lists which are managed and updated by the ITDE office. These are for existing UNHCE groups, such as COAs. Most people, however, have groups of people to whom they frequently send email. Often times these lists include partners outside of UNHCE.

To create your own distribution list:

* Open the address book feature (Tools/address book, or click on the square box icon on your toolbar.)

* Select "New" at the bottom of the address book screen.*

* Enter a new nickname for your list. NOTE: (Be sure not to add it to the Staff Listing or Distribution Lists address books. These files are overwritten each time you update your address book).

* Enter the recipient addresses on the Address tab (one per line. )

* Click on the Info tab for the Nickname.

* Enter a name for the list in the Name field. (You can use the same name that you used for the Nickname or enter something different.) The name that you enter on the Info tab is the one that the recipients are going to see.

UNHCE system distribution lists can be downloaded by updating your address book. For further info, see: http://ceinfo.unh.edu/Intranet/ITDE/addres.pdf

A signature file can be added to the bottom of your emails to personalize your emails. Typically, a signature file includes your name and contact info, such as email address (alias), physical address, phone number, FAX number, etc. You can also include tag lines, if you'd like.


To activate a signature:

1. Select the Tools menu from the drop-down menus at the top of your Eudora application window.

2. Select options on the Tools drop-down menu.

3. Select "Sending mail" on the left side of the Tools\Options windowpane.

4. Select the desired signature in the default signature area.
Note: Clicking on the down arrow in that box will bring up a list of signature files

5. Click on OK to accept the change.

A signature file can be added to the bottom of your emails to personalize your emails. Typically, a signature file includes your name and contact info, such as email address (alias), physical address, phone number, FAX number, etc. You can also include tag lines, if you'd like.

To edit an existing signature block:

1. Select "Tools," from the drop-down menu at the top of the Eudora window

2. Select "Signatures" from the Signature window, Or click the Signature window�s tab if it is the inactive window in a tabbed group.

3. The Signatures windowpane will list all existing signatures

4. In the Signature window, right-click the signature and choose Edit from the context menu, or double-click the signature.

5. The signature window is displayed for that signature.

6. Make any changes you want.

7. Save the file with the File menu Save command

8. Close the window.

A signature file can be added to the bottom of your emails to personalize your emails. Typically, a signature file includes your name and contact info, such as email address (alias), physical address, phone number, FAX number, etc. You can also include tag lines, if you'd like.

To create a signature file in Eudora

1. Select "Tools," from the drop-down menu at the top of the Eudora window

2. Select "Signatures" from the Signature window, Or click the Signature window�s tab if it is the inactive window in a tabbed group.

3. The Signatures windowpane will list all existing signatures

4. Right-click anywhere inside the Signature window and choose New from the context menu.

5. Eudora displays the Create New Signature dialog, asking you for a name.

6. Enter a signature name in the dialog, and click OK.

7. A signature window is displayed.

8. Enter your signature text in the signature window. You can format the text
with styles: see Formatting Text .

9. Save the signature file using the File menu Save command.

10. Close the signature window.

Here is a SQL (mini-program you can write) for use with the Blue Ribbon software. It will allow you to cull the database for records of leaders with a certain # of years of service. In this example, we are looking for people with 20 or more years. For that reason, I put in the value of >19. You can adjust it according to your needs.

This one is written to be used with the state database. If you are using it with a county database, then you can skip the "countyID" field in the first line.

Select CountyID, Lastname, Firstname, City,Year4H, Category, Status
From Youth2a.db
Where ((Category = "R") or (Category = "P") or (Category = "G") or
(Category = "A"))
And ((Status = "N") or (Status = "R"))
And Year4H > "19"
Order by CountyID, LastName, Firstname

Note that SQLs can be adjusted, listing field names & values.

For further assistance with this process, please contact MarTech.

Word provides four different types of breaks that you can place within
your text. These breaks allow you to start new pages or new sections
in your document, as you require. This tip explains the differences
between each of the breaks supported by Word, along with how to insert
them in the document.

Read the full tip: http://wordtips.VitalNews.com/T0096

In some instances, Word may actually refuse to save any of your
AutoText entries in the Normal.dot template. There are a few things to
check if this happens, with the most likely culprit being a conflict
with Adobe Acrobat. This tip explains what you need to check.

Read the full tip: http://wordtips.VitalNews.com/T1712

Sometimes it is handy to know what style has been applied to
paragraphs. This is where the style area comes in really handy.
Turning on the style area is easy, provided you are viewing your
document in the proper way. This tip explains how to use the style
area.

Read the full tip: http://wordtips.VitalNews.com/T0189

You can use the Equation Editor to add complex equations to your
document. If the characters in the equation don't print out correctly
(but they display correctly), then there are only a few possible
causes. This tip explains a couple of things you can look for and
provides a resource you can use to track down additional information.

Read the full tip: http://wordtips.VitalNews.com/T1713

To print an Excel spreadsheet with (or without) gridlines:

1) Open the desired worksheet in Excel
2) Click on the file drop-down menu
3) Select Page Setup on the File menu
4) Select the Sheet tab on the top of the Page Setup menu
5) Select (or clear) the Gridlines check box
6) Print the worksheet with the revised setting

MarTech made an oversight when rewriting the software for this year. They added a drop-down selection box for the optional school code, but didn't give you a convenient way to add new school codes.

To add school codes to the School Master Code list, you need to first make that an option in the menu system. Page 2-14 in the User's Manual walks through the steps in customizing the menus, which can be used as a reference.

Here are the step-by-step instructions from MarTech for adding the School Code file to the File Menu:

1. On the opening screen in Youth Enrollment, two menu bars appear at the top of the screen. At the far right end of each bar is a small drop down arrow. On the second bar (the one with the colored icons), right click on the drop-down arrow.
2. A menu will appear. Select 'Customize'.
3.The Customize box will appear in the center of the screen. Select the 'Commands' tab.
4. On the next screen a 'Categories' and a 'Command' box will appear.
5. In the 'Categories' box, click on Files. The School Code file is a file option.
6. On the right side of the screen, under 'Commands' , scroll to the end of the list. You will see 'School Codes'.
7. Left click on 'School Codes' to grab it. Hold the mouse key down and drag the menu option to the upper-left corner of the main screen. As you hover over the word 'File', the File Menu will drop down.
8. I usually hang on to the 'School Code' option and move down the file list, dropping it at the bottom of the list.
9. The School Codes option is now on the File Menu. The file can be opened like any other master file. The question has come up as to what to do with leaders. I have suggested creating a school code as 'None' and using it for leaders. Counties have been very happy with this.
Please pass this information on to your counties. They may have the edit the School Code list as they are doing new enrollments for 2006.

Need to print out all the documents you have open? Word doesn't
provide a way to do this, but the macro in this tip will make short
work of the task.

Read the full tip: http://wordtips.VitalNews.com/T0166
Courtesy of: Allen Wyatt's WordTips

If you want to conserve paper and print documents very fast, then you
may want to use draft printing mode. You can invoke this printing
format by making one small change to the Options dialog box, as
described in this tip.

Read the full tip: http://wordtips.VitalNews.com/T0613
Courtesy of: Allen Wyatt's WordTips

Phishing is a techniques which utilizes the Internet to obtain personal information about you. It can be used to redirect your funds, steal your identity, and more.

ALWAYS be careful when entering credit card, banking, or personal account information over the web. Never enter information from a link provided in an unsolicited email unless you verify the source. "Phishermen" are resourceful at setting up sites which appear to be legitimate, yet your information is redirected to the spammer who "phishes" out your data.

For an article about it's risks and how to avoid it, go to: http://www.unh.edu/signals/october2005/phishing.htm

If you have a column of whole numbers in a table, and the negative
values have parentheses around them, then you may wonder how to best
align the numbers so they look professional in the table. This tip
explains a couple of different ways you can do the formatting.

Read the full tip: http://wordtips.VitalNews.com/T1704

Word allows you to format your text so it is justified, with each line
of a paragraph extending from the left margin all the way to the
right. At times this can cause your text to appear "choppy," with too
much space between some characters on the line. This tip explains how
you can minimize or reduce that choppiness completely.

Read the full tip: http://wordtips.VitalNews.com/T1703

One of the handiest shortcut keys in all of Word is Shift+F4.
Combining this shortcut with the Find feature allows you to quickly
and easily repeat your searches.

Read the full tip: http://wordtips.VitalNews.com/T0597
Courtesy of: Allen Wyatt's WordTips

The AutoComplete feature shows you suggestions based on the first few
characters you type in a word. The suggestion may be full dates, or it
could be AutoText entries, or any number of other helpful suggestions.
Word doesn't allow you to turn off just some of the many AutoComplete
suggestions you may see, but this tip discusses how you can still
access AutoText if you do decide to turn off AutoCorrect.

Read the full tip: http://wordtips.VitalNews.com/T1699
Courtesy of: Allen Wyatt's WordTips

The AutoCorrect feature of Word normally doesn't pay attention to
character case when kicking into action--if an entry is triggered by
"tww," it will also be triggered by "Tww" or "TWW." In most instances
this is not a problem, unless the uppercase version is really an
acronym that you don't want corrected to something else. This tip
discusses the workarounds you can use to get around this limitation.

Read the full tip: http://wordtips.VitalNews.com/T1698
Courtesy of: Allen Wyatt's WordTips

To change the text size in Netscape 7.0:

* Select View from the top menu bar

* Select Text Zoom from the drop-down menu

* Select the size (smaller, larger, or percent.)

For a tutorial on this topic, go to: http://cecf1.unh.edu/tutorials/tutorial.cfm?tut_id=21

Note: a listing of all the UNHCE on-line tutrials is available at: http://cecf1.unh.edu/tutorials/index.cfmtut_id=21">http://cecf1.unh.edu/tutorials

To display Web page text larger or smaller in Internet Explorer:

* Select the View menu from the top menu bar

* Point to Text Size

* Select the desired size.

Note: An on-line tutorial demonstrating this process, step-by-step, is available at: http://cecf1.unh.edu/tutorials/tutorial.cfm?tut_id=22

For a listing of ALL UNHCE on-line tutorials, go to: http://cecf1.unh.edu/tutorials/index.cfm

To change how Web page colors are displayed in Internet Explorer:

* Select the Tools menu from the top menu bar

* Click on Internet Options.

* On the General tab, click Colors.

*Change the settings as needed.

To display Web page text in a different font in Internet Explorer:

* Select the Tools menu from the top menu bar

* Click Internet Options.

* Select the General tab

* Click Fonts.

* In the Web page font and Plain text font lists, select the desired fonts

To change the font and font size in Corel WordPerfect 10

* Select File on the top menu bar

* Select document from the file dropdown menu

* Select Default font in the dialog box.

* Choose a font from the Face list.

* Choose a font size from the Size list box.

If you want to change the default font and font size for all new documents, click Settings, and click Set as default for all documents.

To change all text in an individual document, press CTRL + A to select all, prior to changing the font.

To change selected text, select the text prior to changing the font attirbutes.

Note: You must install a printer before you can change the default font.

Switching the primary button used on your mouse is helpful when wanting to switch from right-handed to left-handed use of the mouse (or vice versa.)

It is a good idea to alter your routine if you use the computer for extended periods of time. Changing the primary mouse button is one way to do that.

To change the primary button on the mouse, click on:

* The Start Menu (Lower left-hand corner of your screen)

* Settings (Windows 98 only)

* Control Panel

* Select mouse
Note: Do NOT choose Accessibility options

* Select the Buttons tab in the dialog box

* To make the Right button the one used for primary functions (such as clicking & dragging), check the box which says, "Switch primary and secondary
buttons."

* Click on Ok to save the changes.
Note: This change will take effect immediately. You need to use the newly selected option to click on Ok.

To reverse the process, deselect the "Switch primary and secondary buttons" box.

To change the default font in Excel, select the Tools option in the menu bar on top of the screen.

From the Tools dropdown menu, select:
* Options
* General
* Standard Font
* Select desired Font style and size

The changes will take effect AFTER you close and reopen Excel.

To change the font used in a chart in Excel:
Click the chart text, or select the individual characters you want to format.
If a chart title or text box is linked to a worksheet cell, you can change the formatting of all characters in the title or text box at the same time, but you cannot change individual characters.
To change the formatting for all of the text in the chart at the same time, click the blank area between the border of the chart and the plot area to select the chart area.

On the Formatting toolbar, click a button for the format you want.
To see other font options, such as superscript and subscript, click the text you want to change.
On the Format menu, click the command for the chart item you want to format ? for example, Selected Axis Title or Selected Object. (The name of the command depends on the chart item selected.)
Ten select the options you want on the Font tab.

To change the default font in Word:

Select the Format drop-down menu on the top of your Word application window

Select Font on the Format menu

Select the desired:
* Font
* Style and
* Size

Note that as you change your selections, the preview window within the dialog box allows you to see how the currently-selected font will appear.

Once you are happy with the selection, click on the Default Button on the lower left of the dialog box.

You will be prompted to confirm you want to change the default font for the active template. Click on Yes to complete the selection process.

Any new document you open will use the font settings you selected. It is not necessary to reboot.

Note: The default font applies to new documents based on the active template. Different templates might use different default font settings.

To change the font size or style in Eudora:

Click on the Tools dropdown menu on the top of your Eudora window.

Select:
* Options
* Scroll down the left menu bar in the Options window, and select "Fonts"
* On the fonts menu, select:
Screen (to change the font for messages you receive and are viewing)
Message (to change the font for a message you are creating)
or Print (to change the font for a hard copy of a message)

In each category you can change:
Size - and increase or decrease the font size as desired.
You can also change the default font style by selecting a different font in the font box.

This will affect the display in the next message you create or open. Rebooting is not necessary. (The mailbox listings will also change if you change if you change the Screen font.)

Selecting a theme allows you to change the colors & design of boxes on your desktop as well as in some of your applications.

This can be used to enhance visibility, select colors you desire, ease eye fatigue, or jazz up your desktop.

To change the theme click on:

The Start Menu (Lower lefthand corner of your screen)

Settings (Windows 98 only)

Control Panel

Display

Appearance (Windows 98)
Theme (Windows XP)

Select the theme

Note - there's a preview window so you can see what the theme will look like.

Click on OK to save the setting

In a recent tip, we showed you how to split your Word document
window by selecting Window | Split from the menu bar or by
double-clicking on the rectangle above Word's vertical scrollbar.
An astute Word Tips subscriber, Wendy Geddes, pointed out that
there is a way to split the document window without leaving the
comfort of your keyboard! Here's the new method. Press
[Alt][Ctrl]S ([command][option]S in v. X) to create a movable
horizontal line. Use the up and down arrow keys to move the line,
and press [Enter] when you've got it in the right place (not
available in v. X). The screen splits, and you can continue
editing your document. To remove the split, press [Alt][Shift]C
([command][option]S in v. X). Thanks, Wendy!
Courtesy of: Element K tips

To rearrange Internet Explorer's toolbars, click on the end of
any of the toolbars and hold down the mouse button while dragging
it to a new location. You can also shrink or enlarge the height
or width of a toolbar by hovering your mouse pointer over the
edge of a toolbar until it changes to a double-sided arrow. Then,
click and drag the edge closer to or farther from the opposite
side to change the toolbar's size. Finally, you can disable,
enable, or change what's available on any of these toolbars by
right-clicking on one and making the appropriate changes in the
resulting shortcut menu. You can also access this capability by
choosing View | Toolbars from the Internet Explorer menu bar.
Courtesy of: Element K tips

Instead of reaching for your mouse to click in your address bar
and type a new URL, press [Alt]D instead. This highlights the
current address in IE so that you can instantly type a new
address or paste a URL you've copied by pressing [Ctrl]V. In
addition, you can quickly move your cursor to different sections
of a URL by pressing [Ctrl][Left Arrow] to go back, or
[Ctrl][Right Arrow] to go forward.
Courtesy of: Element K tips

You can use outline numbering in a table, the same as you would
outside of a table. The only difference is the keystrokes you use to
change different outline levels. This tip discusses these differences.

Read the full tip: http://wordtips.VitalNews.com/T1678
Courtesy of: Allen Wyatt's WordTips

Microsoft has a Tips site on "How to Use Windows XP." It contains 365 tips for the average user. To access it, go to:
http://www.microsoft.com/windowsxp/using/default.mspx

Are you tired of pressing Tab at the beginning of a line, only to have
your whole paragraph indented? Change Word's behavior so that the Tab
key works like you expect it to.

Read the full tip: http://wordtips.VitalNews.com/T1147
Courtesy of: Allen Wyatt's WordTips

If you need to print a number of Word documents that reside in
the same folder, you can send them all to the printer in record
time. In fact, you don't even need to open the documents. Simply
press and hold the [Ctrl] key (press and hold [command][control]
in v. X) while selecting each file. (If your files are
consecutive, you can press and hold [Shift] while selecting the
first and last file.) Once you've selected all the files you want
to print, right-click one of the files and select Print from the
shortcut menu.

Courtesy of: Element K tips

In Excel 2002 you can now jazz up your headers or footers with
graphics. To do this, choose View | Header And Footer from the
menu bar. In the Page Setup dialog box, click either the Custom
Header or Custom Footer button. In the resulting dialog box,
click in the section where you want the graphic to appear (either
the Left, Center, or Right section). Then, click the Insert
Picture button. Locate and select the graphic file then click
Insert. You can also double-click on the graphic filename to
insert the graphic. Now, click OK twice to return to your
workbook.

Use Print Preview to see how the graphic looks on the worksheet.
To adjust the size or appearance of the graphic, open the Custom
Header or Custom Footer dialog box again. Place your insertion
point in the section that contains the picture placeholder,
&[Picture]. Then, click on the Format Picture button in the
dialog box to change the size, scale, or color of the image.
Click OK three times to return to your workbook.

Courtesy of: Element K tips

In previous versions of PowerPoint, you could only apply one
design template to a presentation. If you wanted to have more
than one, you had to jump through some hoops. Now, PowerPoint
2002 allows you to have multiple design templates within a
presentation. To apply a design template, first create the slides
with one design template. Then, to add another design template to
certain slides, in the Slide Pane select the slides that will
display the second template. You can hold down the [Ctrl] key and
click on non-adjacent slides. To select a group of adjacent
slides, select the first slide in the group, hold down the
[Shift] key and click on the last slide in the group. All the
slides in-between are selected. Then, apply a new design either
by clicking on the Design button on the Formatting toolbar, or by
right-clicking on a selected slide and choosing Slide Design. In
the Design task pane, select the template and it's applied to all
the preselected slides.

Courtesy of: Element K tips

Did you get a document from a co-worker or friend, and you want to
reset all the tab stops in the document? Doing so is easy if you know
the proper steps.

Read the full tip: http://wordtips.VitalNews.com/T1091
Courtesy of: Allen Wyatt's WordTips

Word allows you to add borders around paragraphs. For most people, the
distance between the border and the text in the paragraph is too
little. Here's how to control that distance very precisely.

Read the full tip: http://wordtips.VitalNews.com/T1669
Courtesy of: Allen Wyatt's WordTips

Word has had the ability to place tables within tables since the
release of Word 2000. This tip describes how you can best place tables
into a table cell and the best way to format the tables.

Read the full tip: http://wordtips.VitalNews.com/T1667
Courtesy of: Allen Wyatt's WordTips

One of the grammar tools provided in Word is a method to add
hyphenation to words appearing at the end of a line. This tip explains
how to perform both automatic and manual hyphenations of an entire
document.

Read the full tip: http://wordtips.VitalNews.com/T0616

Courtesy of: Allen Wyatt's WordTips

Do you need some information to appear left-aligned and right-aligned
on the same line? This tip describes how you can use tabs to
accomplish this formatting task.

Read the full tip: http://wordtips.VitalNews.com/T0623

Courtesy of: Allen Wyatt's WordTips

Word includes the ability to display toolbar icons in two sizes:
regular and large. You can turn on the large icons by using the
Customize dialog box, as described in this tip.

Read the full tip: http://wordtips.VitalNews.com/T0254

Courtesy of: Allen Wyatt's WordTips

Macros can be used to format portions of your document. In order to
format the right indent of a paragraph, you use the RightIndent
property. This tip explains how to use this property to get just the
indent you need.

Read the full tip: http://wordtips.VitalNews.com/T1144

Courtesy of: Allen Wyatt's WordTips

Do you need to save individualized copies of documents for a series of
individuals? This tip describes how to do just that, without using
mail merge. Individual names are pulled from a text file and placed in
the header of each document just before the document is saved.

Read the full tip: http://wordtips.VitalNews.com/T0464

Courtesy of: Allen Wyatt's WordTips

Source: Allen Wyatt's WordTips

Text is linearly spaced according to the specifications set up by the
makers of the font you are using. Word allows you to override the
spacing so that letters appear closer together.

Read the full tip: http://wordtips.VitalNews.com/T1137

Source: Element K Tips newsletter

Have you ever added an item to a list that has already been
formatted and then had to format the new item to match the
others? Excel 2002 can automatically format the new item using
the Extended Formats And Formulas option. For this feature to
work, at least three of the preceding five rows must have the
same format.

For example, let's say you have five items listed in cells A2
through A6. Format the items any way you want. In cell A7, type a
new item for the list. When you press [Enter], the new item is
formatted to match the preceding items.

This feature also copies down a formula if the preceding rows
contain the same formula. For example, suppose you have several
rows of data in columns B through G with column H containing a
formula at the end of each row. When you add a new row data to
the bottom of the list and press [Enter] for the last item of
data, the formula will be filled in the last cell for that row.

To turn this option on or off, choose Tools | Options from the
menu bar and click on the Edit tab. On the right side of the
dialog box, either select or deselect the Extend List Formats And
Formulas check box.

When you need to illustrate a point that words alone can't convey, pictures and tables can be a perfect complement to your document. However, pictures and tables can't always speak on their own; sometimes you'll need to discuss and refer to them within your document's text as well. When you use graphic objects to support your document text, it's a good idea to number them so they're easier to refer to as you write. You can easily number your document's graphic objects using Word's Captions feature. To apply a caption to a graphic object, first select the object to which you'd like to add the caption. Next, choose Insert | Reference | Caption from the menu bar to open the Caption dialog box. Choose an appropriate label option from the Label dropdown list. (Note: As an alternative, you can click New Label to create a new label option. You can also modify your caption's numbering scheme by clicking Numbering and modifying the settings in the Caption Numbering dialog box.) Click OK when you're ready to apply the caption.

As an alternative, you can automatically add numbered captions to each graphic object you insert in your document. To do so, choose Insert | Reference | Caption from the menu bar to open the Caption dialog box. Click the AutoCaption button and, in the AutoCaption dialog box, select the check boxes for the object types to which you'd like to add captions. Using the settings in the Options panel, specify the label, position, and numbering you'd like to use, as applicable, and then click OK to close the AutoCaption dialog box. The next time you insert an object that you've configured to use captions, Word automatically adds one according to your specifications. This feature remains as you set it until you make changes.

Source: WordTips by DCI

If you want to insert a curved line in your Word document, you can do
so by following these steps:

1. Make sure the Drawing toolbar is displayed.
2. Click on AutoShapes. Word displays a menu of different shape
categories.
3. Click on the Lines option. Word displays a palette of different
types of lines you can insert.
4. Click on the Curve option. (It is the one at the bottom left
corner of the palette.)
5. Click at the point in your document where you want the curve to
begin.
6. Click at each point where you want the line to curve.
7. When you reach the place where you want the curve to end,
double-click.

To get exactly the curve you want may take a bit of practice on your
part. Once a curve is placed in your document, it is treated the same
as any other graphic image.

Source: WordTips by DCI

If you place an object--such as a text box--at the left side of a
page, and then wrap text around that object, you can create some
interesting layouts. You can also be faced with a great deal of
frustration because normal text wraps very nicely around the object,
but some text doesn't behave like you would expect.

For instance, if you have paragraphs formatted with hanging indents,
those paragraphs won't display properly to the right of the object.
The reason for this is quite simple, really. When you place the object
in the document, Word doesn't change the margins for the page. Thus,
if you have an object that is one inch wide, and the hanging indent is
only one-half inch, then the half-inch point actually is in the middle
of the object. Word, seeing that the hang distance is to the left of
where the text wraps, ignores it completely; it does not treat the
text as if the left margin were to the right of the object.

So how do you get the text to actually indent properly when wrapping
at the right of an object? There is no easy or completely satisfactory
way to do it. One approach is to adjust the margins for the page so
that they go to the right of the text box. When you push the margins
over, Word handles hanging indents properly for the page. Of course,
changing the margins isn't terribly helpful for the parts of your
document below the text box, where you would want the margins to again
revert farther to the left.

Another approach is to place another text box on the page, this one to
the right of the object around which you were wrapping. You can then
place your text in the text box, and the hanging indents work fine.
The drawback here, of course, is that if your text runs longer than
what will fit in the text box, you need to somehow transition back to
"regular" text that isn't in the text box--not the easiest of
transitions to make.

Another solution, if you use styles, is to create special styles that
you use the hanging indent paragraphs that are beside wrapped objects.
For instance, if the wrapped object is a "placeholder" for a
letterhead, it is two inches wide, and it runs down the full left side
of the first page, then you could create hanging indent styles that
add two inches to the left indent of the paragraph. Apply the style to
the paragraphs, and the hanging will appear to be proper in relation
to the object being wrapped.

Source: WordTips by DCI

Fields are a great boon for developing interactive documents. One
common use of fields is to create cross-references to other parts of a
document. When inserting a cross-reference field, you may have some
type of special identifying text that you need to always follow the
field. To keep the field and the identifying text together, you
separate the two by a non-breaking space.

Non-breaking spaces are used to control how Word automatically wraps
text at the end of a line. The non-breaking space ensures that the
text before the space and the text after the space are always on the
same line. In the case of fields, however, this doesn't seem to work.
Instead, Word blithely wraps text right at the non-breaking space.

This is frustrating, but it appears to be the way that Word is
designed. For some reason, the field before the non-breaking space is
not viewed as "text," so Word ignores the non-breaking space. The only
way around this is to create your document as you normally would (with
the cross-references), and then look through the document to find any
instances where the cross-reference is on one line and the identifying
text on the next. You can then insert a line break character just
before the field so that it is forced to the next line.

The drawback to this, obviously, is that if you edit your document or
if the cross-references change, you'll need to go through and remove
the line breaks to make sure that the text wrapping still makes sense.

Source: WordTips by DCI

Smart Tags were developed by Microsoft as a way for companies or
individuals to mark certain words so they lead to additional
information. For instance, a person's name or a company name or some
other proper noun could become a Smart Tag. If so, it appears
on-screen with a wavy purple underline that indicates the word (or
phrase) can be clicked for more information. In some ways, a Smart Tag
is similar to a hyperlink.

You can turn off Smart Tags, so they are not saved with a document, by
following these steps:

1. Choose Options from the Tools menu. Word displays the Options
dialog box.
2. Display the Save tab.
3. Clear the Embed Smart Tags check box.
4. Click OK.

Now you can save your document as you normally would. The setting is
stored with the document, and Smart Tags won't be saved with this
particular document unless you go back and explicitly change the
setting.

If you want the saving of Smart Tags turned off for all your
documents, you need to open the templates you use to create documents,
and then perform the steps just listed. For instance, load the
Normal.dot template and perform the four steps. Save the template, and
then the setting will be turned off for any future documents you
create that are based on Normal.dot. Existing documents, even though
they may be based on Normal.dot, will need to be individually changed.
If you prefer, you can create a small macro that will turn the option
off for you:

Sub OptSmartTagsOff()
ActiveDocument.EmbedSmartTags = False
End Sub

Source: WordTips by DCI

Special fields have a great number of uses in Word. You already know
that you can use fields to insert everything from the date and time to
summary information for a document. There may be times, however, when
you don't want to use a field for information.

As an example, let's say that you have a template that includes a
field for today's date in it. When you create a document based on the
template, today's date appears in the document. You make changes to
the document, and then save it to disk. When you later open the
document, instead of the original date, it contains the date of when
you opened the file.

To get around this, you need to change the field contents to plain
text before you save the file. In this instance, you would follow
these steps:

1. Create your new document based on the template. Today's date
should appear, as normal.
2. Select the date in the document.
3. Press Ctrl+Shift+F9. This converts the field to actual text.
Thus, the date is switched from a field to real text for the
date.
4. Make any other changes necessary in the document.
5. Save the document as normal.

That's it. The next time you open the document, the date remains
unchanged. You can also use this technique with any other field to
convert it to text.

Source: WordTips by DCI

There are certain paragraphs that naturally belong with another
paragraph. For instance, section headings belong with the paragraphs
that follow them; a signature line belongs with the explanation line
that may be after it; a figure belongs with the caption that may
follow it. Word makes it easy to keep certain paragraph pairings
together. To format paragraphs so they stay together, use the
following steps:

1. Position the insertion point in the first paragraph of the pair
you want to keep together.
2. Select the Paragraph option from the Format menu. You will see
the Paragraph dialog box.
3. Click on the Line and Page Breaks tab.
4. Make sure the Keep with Next check box is selected.
5. Click on OK.

Source: WordTips by DCI

For some types of documents you may not want your paragraphs to
smoothly flow from one page to the next. Instead, you may want to make
sure that any given paragraph appears all on one page or another. I
require this type of formatting quite often in letters, legal
documents, and proposals.

Word includes a formatting feature that allows you to ensure that
paragraphs stay together without a page break in the middle of them.
You apply this format characteristic by following these steps:

1. Select the paragraph or paragraphs you want affected by the
formatting change. (If you want the change to a single paragraph
only, you can simply make sure the insertion point is within
that paragraph.)
2. Choose Paragraph from the Format menu. Word displays the
Paragraph dialog box.
3. Make sure the Line and Page Breaks tab is selected.
4. Make sure the Keep Lines Together check box is selected.
5. Click on OK.

When you turn on page numbering in Word, by default it inserts page numbers on all pages of a document.

If you prefer to have your default set to starting page numbers after page one, go here for instructions on how to make that change:

http://wordtips.vitalnews.com/Pages/T1641_Turning_Off_Default_First_Page_Numbering.html

You likely have more than a few sites saved to your Favorites
list that, no matter how long you spent searching, you'd never be
able to find again. To keep your Favorites saved for all of
eternity, it's a good idea to back up your Favorites list to a
disk. This way, you can carry them with you as you change or
upgrade computers or as a backup means of preservation should you
ever need it.

To do so, insert a disk into your floppy drive. Next,
double-click on My Computer and select your C drive. Navigate to
your username folder in the Documents And Settings folder, and
then right-click on your Favorites folder. Select Send To from
the shortcut menu and choose the drive you want to copy to
(usually your A drive for a floppy disk). A copy of your
Favorites is then saved to that location, which you can now take
with you wherever you go, or store away in case of a PC meltdown.

From Element K Journals Newsletter

You can include text boxes shaped like text bubbles in your Word
documents. To do so, click the Drawing button on the Standard
toolbar to display the Drawing toolbar (if it isn't displayed
already) at the bottom of the application window. On the Drawing
toolbar, click the AutoShapes button, and then choose Callouts
from the resulting pop-up menu. The Callouts submenu contains a
collection of callouts, including text bubbles. Choose one you
like, and then click in the document area to insert it (or click
and drag to size it yourself). When you do, Word places the
insertion point inside your text bubble. You can type and format
its text just as you would in a regular text box.

If you create a text bubble and decide later that you'd like to
change it to a different AutoShape, select the AutoShape and
click the Draw button on the Drawing toolbar. Choose Change
AutoShape from the resulting submenu, then simply choose a new
AutoShape from one of the resulting submenus.

From Element K Journals Newsletter

One addition to Windows XP that you can probably live without is
the highlighting of newly added programs in your extended Start
menu. When new software is added to your PC, the new program
appears in a different color on the All Programs list,
immediately drawing your attention to it whenever you access the
All Programs list.

To remove the menu highlighting, right-click on the Start button
and choose Properties. On the Start Menu property sheet, click
the Customize button, and then select the Advanced tab. Deselect
the Highlight Newly Installed Programs check box, and then click OK.

From Element K Journals Newsletter

If you're new to Windows XP, you might be surprised to see that
your favorite and often-used desktop icons are no-shows in the
new version of the operating system. If you'd like to return
these icons to your desktop, doing so is a breeze.

All you need to do is right-click on the desktop and then choose
Properties. Select the Desktop tab and then click the Customize
Desktop button. In the Desktop Icons panel, select the check box
that corresponds to an icon you'd like returned to the desktop.
You can choose to return the My Documents, My Computer, My
Network Places, or Internet Explorer icons. Finally, click OK.

From Element K Journals Newsletter

In MS Word, you can split the document window without leaving the
comfort of your keyboard! Here's the new method. Press
[Alt][Ctrl]S ([command][option]S in v. X) to create a movable
horizontal line. Use the up and down arrow keys to move the line,
and press [Enter] when you've got it in the right place (not
available in v. X). The screen splits, and you can continue
editing your document. To remove the split, press [Alt][Shift]C
([command][option]S in v. X).

Adapted from Element K Journals Newsletter

Element K offers free weekly newsletters with tips in a variety of subjects. (There is a separate newsletter for each subject.) Newsletter topics include: Corel WordPerfect, Windows, Photoshop, PageMaker, and the entire Office suite (Access, Excel, PowerPoint, and Word - one newsletter for each application.)

For a complete listing of their offerings, or to subscribe to one of these weekly newsletters, go to: http://www.elementkjournals.com/tips.asp

Do you often find yourself typing the same phrase over and over again? For example, let's say you work for the Southern Chesterfield Regional High School District Board of Education. Just entering the name of your employer can become quite time-consuming.

But you don't have to manually type the entire name of your organization each time you use it in a document. Instead, you can add it to Word's list of AutoText entries, and you'll never have to type the entire name again.

Follow these steps:

• Type the name of your organization as you normally would.


• Select the text, and press [Alt][F3].


• Click OK in the Create AutoText dialog box.

If the screen tip doesn't appear, make sure you've enabled AutoComplete. Follow these steps:

• Go to Tools | AutoCorrect Options.


• On the AutoText Tab, select the Show AutoComplete Suggestions check box, and click OK.

From the TechRepublic Microsoft Office Suite Newsletter

Karen Bennett has observed a new trend. People have started to ask Karen for physical street addresses for workshop locations. (e.g Pleasant Town Hall, 29 Pleasant St, Pleasant, NH) . They want to find directions from their specific locations to workshop venues using mapquest or yahoo maps. Adding these physical addressees to workshop brochures may be just what participants would like.

Some of you have asked how to add the UNHCE Sidebar to your home office browser (Netscape). Here's what you do:

1. Go to the following link: http://wp.netscape.com/sidebar/preview.html
2. Where it says "Tab Name" type in UNHCE Intranet
3. Where it says " Tab URL" type in ceinfo.unh.edu/UNHCETab.htm
(the http:// is already there).

The UNHCE Tab will be in your sidebar (either top or bottom). Click on it to open.

From TechRepublic

You don't have to export an Access table or query before you can use it with Word's Mail Merge Wizard. With the OfficeLinks feature, you can open Word's Mail Merge Wizard from within Access.

Follow these steps:

• From the database window, select the table or query that contains the information you want to merge into your mailing documents.
• On the Database toolbar, click the drop-down arrow of the OfficeLinks button.
• Select Merge It With MS Word.

If you're using Word 2002, Access displays the Microsoft Word Mail Merge Wizard dialog box, which gives you the option of linking your data to an existing Word document or to an entirely new document.

Selecting Link Your Data To An Existing Microsoft Word Document displays the standard File Open dialog box from which you can select your document. Access opens the selected document with the Mail Merge toolbar active.

Selecting Create A New Document And Then Link The Data To It opens a new document with the Mail Merge toolbar active. You can use the Mail Merge toolbar or the task pane to create and print a merged document or labels.

From The Office Letter:

Works with Word 97 and above

Word's hyphenation feature helps you achieve a neater (that is, more even) right margin by breaking words into syllables. Without it, especially when you place text in columns, you'll find your right margin can be quite ragged. If you have set Justify to on (so that text will align against both the left and right margins), using hyphens means you don't have to use as many big gaps between words -- which makes for an awkward look.

To turn hyphenation on, use the Tools/Language/Hyphenation command. Word opens the Hyphenation dialog box. Choose the options you want to use:

• Automatically hyphenate document lets Word hyphenate as you type. The option is turned off by default, possibly because the process of hyphenating a word while you're typing can be distracting.


• Hyphenate words in CAPS will do just what it says. It's useful for breaking acronyms, such as UNICEF into UNI and CEF. This option is "on" be default. I've found that the algorithm Word uses to split acronyms is quite "smart."


• Hyphenation zone is the amount of space you can have between the text at the end of a line and the right margin. The larger the zone, the fewer the number of hyphens you'll have.


• The "Limit consecutive hyphens to" option lets you enter the number of consecutive lines that can be hyphenated. No limit means that, theoretically, every line can be hyphenated -- which will look dreadful. I prefer to set this option to 2 or 3.

To override hyphenation for a word (especially for compound words and acronyms that include a hyphen but where you don't want to break on that hyphen), replace the standard hyphen with a non-breaking hyphen. When you are typing, type Ctrl + Shift + - (Ctrl, Shift, and a hyphen simultaneously) instead of a regular hyphen. Word will now keep text immediately on either side of this non-breaking hyphen together on the same line. I use this option to keep all letters in the acronym AFL-CIO together.

If you want to override a hyphenation choice Word has made (to break a word at a different position, for example), insert an "optional" hyphen. Move your cursor to the preferred break point and press Ctrl + - (Ctrl and a hyphen). This optional hyphen won't appear if the word doesn't need to be hyphenated.

A final technique for overriding Word's splits is to use the Manual option. Select the section (typically a word or a section) to hyphenate (you can select nothing to hyphenate the entire document). Use the Tools/Language/Hyphenate command. Be sure the "Automatically hyphenate document" option is not checked. Word displays the selected word (or first word in the selection that can be hyphenated) with all possible hyphens. Use the left or right arrow key to move to (or just click on) the hyphen you want to use. Choose "Yes."

If you are selecting a large amount of text (or the entire document), this option may not be desirable, since you must confirm each proposed word split -- a process that can quickly become tedious.

Finally, you can exclude sections of text from automatic hyphenation. Select the section you don't want hyphenated, then use the Tools/Language/Set Language command, and check the "Do not check spelling or grammar" box. Unfortunately, in addition to skipping hyphenation, Word won't spell check or grammar check the selected text.

When creating PDF documents for the web it is important to remember to add key descriptive elements to the document properties. Doing so enhances the chances of users finding your information via search engines. To enter key descriptive elements:
1. Open the PDF file
2. Left Click on "File" (located in the upper left corner)
3. Select "Document Info" and then select "Summary" or "General" (depending on your version of Acrobat) You will see the following dialog boxes: Title, Subject, Author and Keywords.
Title: The title will default to whatever the original file was named (ex: staff01.doc, dtfcitminutes.doc, etc.) which could mean little or nothing to the viewer when it shows up in a search. By entering a title, in the PDF title field it will appear in the search results instead of the filename. Example: Staff Roster 2001 instead of staff01.doc and Communications/Technology Team Meeting Minutes 12/12/01 instead of dtfcitminutes.doc.

Subject: Enter a brief description of the subject. Author: The author will default to the computer/username of the person who entered the document . If necessary, change the name to the true author.

Keywords: By adding keywords you enhance the ability of a search engine to find your document. Enter as many keywords as you wish, separated by commas.

Microsoft Office XP programs have a useful new feature for documents being edited by several people. The Track Changes tool, located under the Tools Menu at the top of the toolbar in all Office XP documents will underline newly added information, and create dialogue boxes visible only in the editing stages, tracking any word and formatting changes, as well as keeping track of deleted text.

By selecting the �Track Changes� option in the Tools menu, an editing toolbar will appear with icons for �Previous�, �Next�, �Accept Changes�, and �Reject Changes�, shown as pieces of yellow �scrap� paper with various symbols indicating which tool is represented (a red x lies across the yellow sheet for rejecting a change, for example). You also have the option of adding notes, both written and audio, to your document to be viewed by whomever else is working on the edits, giving you the option of making editorial suggestions, or explaining why you have rejected a particular change.

The toolbar also includes a �Review Pane� icon which looks like a split window with a heavy blue arrow pointing upward which brings up a dialogue box at the bottom of the screen that notes all changes in a narrative fashion, separating changes by the nature of the change, �Inserted� or �Header and Footer Changes�, for example.

As the document is edited, the contributors can accept and reject changes in an item-by-item manner or select �Accept all changes� or �Reject all changes� from the accept or reject dropdown menus to finalize edits or send them back to the drawing board.

Check out http://support.microsoft.com/default.aspx?scid=kb;enus;q305216 for additional information on Track Changes.

Creating a filter in Eudora
There are a couple of different ways to create a message filter in Eudora. These instructions refer to the manual method as that is the most straightforward. Making filters automatically can easily result in your filtering unintended messages. For the example we will create a filter that will send messages to a junk mailbox if they contain the words turkey or stuffing in any of the message headers.

1. In Eudora go to the Tools menu and down to Filters. In the dialog box, click on the New button in the lower left-hand pane.

2. In the Match section (upper right-hand pane) click on Incoming. Then, using the pull-down menu make a selection in the Header box. Using will catch all headers, even those that are hidden.

3. The next selection box defaults to contains. This is the most common kind of filter, but there are other selections there that you can use to customize your filter.

4. In the field to the right of contains, enter the word to filter - turkey for our example.

5. If the word turkey were our only filter criteria, we would leave the next field set to ignore. Since we also want to catch the word stuffing, we would change this field to say or. Then, select in the next box and enter stuffing in the box to the right of contains.

6. In the Action box (lower right-hand pane) set the Action to Transfer to - A button will appear to the right that defaults to the In mailbox - Click right on the In button and go to New in the menu. The New Mailbox window will appear. Type in Junk for the name of the mailbox and click OK. Do not put a check in the box for "Make it a Folder".

7. Go to the File menu and click Save.

You have just created a filter that will automatically send any email with turkey or stuffing in any of its headers straight to your Junk mailbox. It is safer to direct your filtered mail to a mailbox other than Trash so that you do not automatically delete all the messages in there. This affords you the opportunity to review the mail that has been trapped by the filter before you dump it, just in case you've caught something that was legitimate.

One final caution - do not attempt to setup a filter for the phrase xxx using the option . Often xxx is used internally in headers as a result of timing errors, routing options, etc. If you would like to filter out this phrase, please limit it to the Subject header.

Did you know that you can send a file as an attachment in Eudora when you are in WordPerfect? Follow these easy steps.

1. Open WordPerfect and find the file you wish to attach in the "File" menu (the first key in the top left of the menu bar). Open the file you wish to attach. If you have just created a file and want to send it, you must save it first.
2. Also under file, choose the "Send to" selection about half way down the menu.
3. One of the choices under "Send To" is "Eudora". Click on that.
4. Eudora will be opened and the file that you were in will be listed as an attachment!
5. Just address and write your email as you would normally!

How often have you been in WordPerfect, or even one of the other word processing programs, and find that no matter what you do the document, it seems to have a mind of its own? Perhaps you tell it to underline or bold a line and it flatly refuses. Or even worse, the computer does more than you asked for and you are stuck trying to reverse what it has liberally opted to do. One of the most effective ways of troubleshooting your uncooperative document is to use the "reveal codes" option in WordPerfect to clean up the text. (Sorry Word users there is no corresponding option, though it is possible to import a Word document into WordPerfect and then clean it up. After you are done, you can then export it to Word, or keep it as a WordPerfect file and save an extra step if you need to update or change the file at a later date). To activate the Reveal Codes option, select this menu choice under the View menu in the upper left of the WordPerfect screen. You will now be able to view and modify the various formatting and function codes that instruct your document to perform functions at certain locations.

Although working in the reveal codes window does seem a little frightening at first, it really is very easy. The first thing to remember is that all of the text in your document is in the reveal codes window along with the formatting codes. You can enter and delete text in the window. In fact, you can do anything in the codes window that you can do in the normal view window. For instance, the Bold function is represented as two small boxes with arrows (what we call "tags") with the word "bold" in them. The underline command shows an "und" in the tag box. The tag pointing to the right is the beginning tag and the one pointing to the left is the end tag. The tags indicate that the commands effect whatever text falls between them. By deleting the beginning tag you effectively delete that action. Spaces, punctuation and tab markers are also visible in this window, and are far easier to modify or eliminate when faced with a formatting problem. Once you have a sense of what the codes mean, you will surely find the reveal codes option to be a helpful tool in formatting your work for a desirable finished product. One last tip, when saving your document, it is helpful to "clean up" unnecessary codes, as this not only eliminates any current problems, but also saves against future problems when returning to the file at a later date.

Office XP lets you dock the Office Clipboard in the Windows taskbar so that you can use it with any application. As long as the Office Clipboard remains open in the taskbar, users can cut or copy multiple items from any file and paste one--or all of them at once--into any Office application.

For example, suppose you found three items on the Web that you want to save to a Word document. Using the system Clipboard you would need to copy and paste each item individually, but that's unnecessary when you use the Office Clipboard.

Follow these steps to cut and paste between applications:

1. In Word XP, press [Ctrl]C twice to dock the Office Clipboard icon in the status section of the Windows taskbar.

2. Minimize Word on the desktop.

3. Open Internet Explorer and copy the first item. The following message is displayed next to the Clipboard icon: "1 of 24 - Clipboard item collected."

4. Continue copying items. As each item is copied, Office displays a message indicating the number of the item on the clipboard.

5. Open the Word document into which you want to paste the items and, in the taskbar, double-click the Clipboard icon to display the task pane containing the items copied to the Clipboard.

6. In the Word document, position the cursor where you want the copied items to appear. 7. Click Paste All to paste all items at once. To paste one item at a time, position the cursor where you want the item to appear in the document, and double-click the desired item in the task pane.

Tip #1:

Remove Formatting To remove style formatting from text, highlight the text and press Ctrl + Q to remove a style's paragraph formatting or Ctrl + spacebar to remove a style's character formatting.

Tip #2: Use Format Painter You can use the Format Painter to apply the same formatting to multiple sections of a document. First, copy the text with the character formatting you want to replicate (copy the entire paragraph, including the ending paragraph mark, if you want to copy paragraph format properties), then double-click on the Format Painter icon. Next, select the text you want to apply your format to, repeating until all text has been formatted. When you're done, press the Esc key to disengage the Format Painter.

Tip #3: Copying Formats with the Keyboard To copy text formatting from another position, you can use the Format Painter (see Tip #2). Alternatively, select the text with the format you want to copy and press Ctrl + Shift + C, then select the text to receive this formatting and press Ctrl + Shift + V. (An easy way to remember these shortcuts is that they are the keyboard shortcuts for copy and paste, but with the addition of the Shift key.) You can continue to press Ctrl + Shift + V to multiple sections of your document.

The In, Out, and Trash mailboxes are the primary mailboxes in Eudora. These mailboxes are loaded into memory upon startup of Eudora - so if they get excessively large, you risk causing slowdowns in Eudora and you may increase the chances of Data corruption. It is a good practice to routinely Empty Trash and to transfer old messages from the In and Out boxes to other mailboxes in Eudora.

Most importantly, remember to make regular backups of all your important data.

Here are some shortcuts to dialog boxes and functionality you can invoke by double-clicking your mouse:

1. Open the Page Setup dialog box, which provides access to margin, paper size and orientation (portrait and landscape), and layout options (section start, header/footer control) by double-clicking on the ruler bar. (If the ruler isn't shown, use the View/Ruler command.) Note: If you do not have a printer installed, the Page Setup dialog box may not appear. (Alternative: Use the File/Page Setup command.)

2. Double-click "TRK" in the status bar at the bottom of the work area to turn Track Changes on. This feature triggers Word to use a different color when displaying your changes, so the document's author can easily spot your work. (Alternative: use the Tools/Track Changes command.)

3. Double-click in the location information in the status bar (any spot within the area that shows the page number, section number, vertical position, line number, and column number of the blinking insertion bar) to open the Go To menu. By default, the dialog box is ready with "Go to Page" (you enter the page number). The tabbed dialog box also provides access to Find as well as Find and Replace commands. (Alternative: Press F5, Ctrl+G, or use the Edit/Go To command.)

4. Double-click in any empty area surrounding the top toolbar to open the Customize dialog box to tailor the toolbar to your liking. (Alternative: Right-click in the same area and choose Customize.)

5. Double-click on the speller icon in the status bar to begin the spelling checker. (Alternative: Tools/Spelling and Grammar menu command, or press F7.)

6. Double-click on the splitter bar (just above the up- pointing arrow in the vertical scrollbar) to open two equal- sized panes for the same document. This allows you to edit two different areas of the same document. (Tip: Double- click on the border between the two panes to return to a single-pane view.) (Alternative: Window/Split menu command.) 7. Select a word by double-clicking it. (Triple-click to select the current paragraph.)

RESIZING COLUMNS

By selecting any cell in a table, you can, of course, drag the big blocks in the ruler to the left or right to change the column widths.

Here are some mouse/keyboard shortcuts you may also want to try.
1. Press Alt and drag the right border of a column and the column won't snap to a point on the ruler. That is, when you move the column border, it doesn't automatically snap to a division on the ruler (such as 1/10 of an inch). Note that as you resize the selected column, the column to its immediate right is also changed by a like amount, in the opposite direction. (Thus, if you make the selected cell smaller, the cell to its right is made larger.) Also note that you'll be able to precisely size the column width: the ruler shows the exact width of each column.
2. Press Shift as you click and drag the right border of a column to resize only the selected column. If you make the column smaller (larger), the table as a whole becomes narrower (wider). (If you also press Alt at the same time, you can precisely position the column width -- the ruler shows each column's dimension.)
3. Press Ctrl and drag the right border of a column to resize the selected column and resize all columns to the right of that column by the same amount. If you make the column smaller by a quarter of an inch, for example, all columns to the right are made narrower by a quarter of an inch. (If you also press Alt at the same time, you can precisely position the column width -- the ruler shows each column's dimension.)
4. Press Ctrl + Shift and drag the column's right border and the column's width is changed. All cells to the right of the selected cells are automatically resized so they are all the same width. (That is, the space to the right of the selected column is apportioned evenly among the remaining columns.) (If you also press Alt at the same time, you can precisely position the column width -- the ruler shows each column's dimension.)

To make all columns the same size, select the entire table (or just select the columns you want to be the same width). Choose Table/AutoFit, then Distribute Columns Evenly. Note: Only those rows selected will be affected. Therefore, to change all cells in all columns in a table, be sure you first select the entire table.
RESIZING ROWS

Click on and drag the bottom border of any row to resize it. There are no shortcuts for resizing rows above or below the current row, as there are for resizing columns.

*Excel does provide a command to automatically resize all row heights to the same size: select at least one cell in each of the rows you want to change, then use the Table/AutoFit command from the main menu, then Distribute Rows Evenly. The total height of all selected rows will be divided evenly among the selected rows.

SELECTING CELLS

Select a cell: Move to the cell (or click on it), then Ctrl + Left click on it, or double-click on it. Note: if the cell is not the contents; for instance, the cell contains left-aligned text "abc", you must click anywhere on those letters within the cell. Clicking to the right of the text (the blank area of the cell) selects nothing.

Select a column: Alt + click any cell in the desired column. If you drag the mouse to the left or right, you'll select multiple contiguous columns. (You don't have to hold down the Alt key as you drag the mouse.)

Select a table: Select any cell. Excel displays a box icon in the upper-left corner of the table with a four-headed arrow inside. Click once on this box icon to select the entire table. Click the four-headed box icon again and Word opens the Table Properties dialog box. *Note: You can also hold down Alt and double-click any cell in the table. However, I've always had mixed results with this shortcut.

UNDOCUMENTED CELL FORMATTING SHORTCUT

Double-click in the center of an empty cell to change the alignment to Center (from Left).

ADDING AUTOMATIC ROW NUMBERS

To add automatically updated row numbers to a table, select the cells where you want the numbers (that's usually the leftmost column. You can select the entire column or just the cells where you want the numbering. Click the Numbering button (the one with

1 --
2 --
3 --
on it) on the Formatting toolbar. If you move the row, or insert or delete a row within this row range, the row number is updated automatically.

1. If your menus only show the most recently used commands, display all commands by selecting Tools/Customize, choosing the Options tab, and checking the ""Always show full menus"" option.
2. If you like abbreviated menus, show the full menu by leaving the drop-down menus displayed for at least 6 seconds. Turn on this feature by selecting Tools/Customize, choosing the Options tab, and un-checking the ""Always show full menus"" option checking the "Show full menus after a short delay" option.
3. You can also display the full menus by clicking the down-pointing double arrows at the end of the menu list or by double-clicking the main menu options (for example, double-clicking the File, Edit, View, Insert, etc., menu options in Word).
4. In Word and Excel, you can close all open documents at once. Hold down the Shift key as you click on the File command. The Close command changes to Close All. (Note: you'll have to use your mouse to select the File command; pressing Alt-F doesn't work.)

Print on a different paper size
You can use Page Setup to change the paper size for an existing document, but Word doesn't automatically fit each page to the new size. You may need to fit the pages manually by adjusting the document's page breaks and layout. With Word's Zoom feature, you can print a document on a different paper size without making permanent adjustments to the layout.

Zoom automatically scales each page of the document to fit the new paper size. For example, to print an 8 1/2 by 11 inch letter-sized document on A5 (148 x 210 mm) paper, follow these steps:
1. Go to File | Print.
2. Click the Scale To Paper Size drop-down list under Zoom, and select A5.
3. Make any other print selections, and click OK.
Zoom automatically scales the document's fonts, graphics, and margins to print on the smaller A5 paper, while retaining all of the original document's page layout and page break settings.

The problem: After WP10 is initially installed, the user tries to print to the manual feed tray by selecting print, and then modifying the printer properties to print to the manual feed tray. However, the page prints from the default tray.

The solution: WordPerfect 10 handles tray assignment to the printer differently than did WordPerfect 8. In order to print to the manual feed tray, the setting needs to be adjusted in the page setup options. Here are the step-by-step directions to configure a page definiton to use the manual feed tray:

1. From the menu, choose File > Page Setup.

2. Make sure the drop-down box says "Printer page types." Select "Letter" in the box listing page types and click Add. (You can do this for other page types also.)

3. A new window will open. Enter a name for the page setup (like, "Letter - Manual") and select Manual Feed Tray from the source drop-down box.

4. Click OK.

5. Now, when you want to print to manual feed, apply the page setup you just created to the appropriate page(s) by going to File > Page Setup and selecting the type you want. For example, you could apply the page setup to the first page of a document and leave the rest as automatic feed (this allows you to print the first page on letterhead, and the rest to plain paper.)

(For more tips, visit the Tips section of the ITDE website.

Creating a filter in Eudora
There are a couple of different ways to create a message filter in Eudora. These instructions refer to the manual method as that is the most straightforward. Making filters automatically can easily result in your filtering unintended messages. For the example we will create a filter that will send messages to a junk mailbox if they contain the words turkey or stuffing in any of the message headers.

1. In Eudora go to the Tools menu and down to Filters. In the dialog box, click on the New button in the lower left-hand pane.

2. In the Match section (upper right-hand pane) click on Incoming. Then, using the pull-down menu make a selection in the Header box. Using will catch all headers, even those that are hidden.

3. The next selection box defaults to contains. This is the most common kind of filter, but there are other selections there that you can use to customize your filter.

4. In the field to the right of contains, enter the word to filter - turkey for our example.

5. If the word turkey were our only filter criteria, we would leave the next field set to ignore. Since we also want to catch the word stuffing, we would change this field to say or. Then, select in the next box and enter stuffing in the box to the right of contains.

6. In the Action box (lower right-hand pane) set the Action to Transfer to - A button will appear to the right that defaults to the In mailbox - Click right on the In button and go to New in the menu. The New Mailbox window will appear. Type in Junk for the name of the mailbox and click OK. Do not put a check in the box for "Make it a Folder".

7. Go to the File menu and click Save.

You have just created a filter that will automatically send any email with turkey or stuffing in any of its headers straight to your Junk mailbox. It is safer to direct your filtered mail to a mailbox other than Trash so that you do not automatically delete all the messages in there. This affords you the opportunity to review the mail that has been trapped by the filter before you dump it, just in case you've caught something that was legitimate.

One final caution - do not attempt to setup a filter for the phrase xxx using the option . Often xxx is used internally in headers as a result of timing errors, routing options, etc. If you would like to filter out this phrase, please limit it to the Subject header.

Top of page

If you routinely adjust column widths to fit table contents, you can save time by using Word's AutoFit feature to adjust them automatically. To activate the AutoFit feature, click inside the table, and go to Table | AutoFit | AutoFit To Contents.

Once you've activated AutoFit, all column widths will adjust to fit the contents of the cells. Word automatically adjusts all columns in the table as you type within the cells.

To adjust the width of a single column to fit its contents without activating the AutoFit feature, move your pointer along the column's right boundary until it becomes a double-arrow, and then double-click.

To cycle through three alternative text cases, select the text you want to change, then press Shift + F3. Word cycles through three text cases: all upper case, all lower case, and sentence case (the first letter of the selected text is capitalized).

If you highlight the text and then use the menu command Format > Change Case, there are two more options, toggle case and title case (the first letter of every word in your selection is capitalized).

Suppressing addresses when sending multi-recipient emails:

Many people become annoyed when they receive an email that lists the addresses of multiple recipients, including their own. One way that senders sometimes try to suppress these addresses is to list the majority of the recipients in the BCC: field (blind carbon copy). This will take care of the problem, but there is an easier way.

First, you need to create a list of intended recipients in your address book. Simply create a new Nickname in your address book by selecting "New" at the bottom of the screen. (do NOT add it to the Staff Listing or Distribution Lists address books as these files are overwritten each time you update your address book). For the sake of this example, we will call the Nickname My Friends. Enter all recipient addresses on the Address tab, one per line.

Once you have entered all of the recipient addresses, click on the Info tab for the Nickname. Enter a name for the list in the Name field. You can use the same name that you used for the Nickname or enter something different. The name that you enter on the Info tab is the one that the recipients are going to see.
For this example, we will enter the name Buds.

Now, when you send a message to My Friends the only thing that the recipients will see in the To: field is Buds:; If the name that you entered on the Info tab contains a space, such as My Buds, then the name will be quoted in the To: field. ("My Buds";:) When you are composing the message you may see all of the addresses in the To: field but your recipients will not. If you have the "Automatically expand nicknames" box checked in your Miscellaneous Options, you will see all the addresses.

If advertisements are opening on your computer in a window titled Messenger Service, it may indicate that your system is not secure. You should enable the Internet Connection Firewall and disable the Messenger Service in Windows XP to help protect your computer from unwanted spam and other potential threats.
The Messenger Service was originally designed for use by system administrators to notify Windows users about their networks. However, some advertisers have started using this service to send information via the Internet, and these messages could be used maliciously to distribute a
First, make sure that your system is protected by an Internet firewall and that you've followed the steps to Protect Your PC. Disabling the Messenger Service without using a firewall will prevent the unwanted spam, but will not protect your computer from intruders.
To disable the Messenger Service in Windows XP (Caution: If your computer is part of a corporate network, talk to your system administrator before taking this action.)
1. Click Start and then click Control Panel.
2. Click Performance and Maintenance. (If you do not see the Performance and Maintenance icon, you may be using Classic View. You can skip to step 3 below, but you must double-click Administrative Tools.)
3. Click Administrative Tools.
4. Double-click Services as shown in Figure 1 above..
5. Double-click Messenger.
6. In the Startup type list, choose Disabled as shown in Figure 2 below.
7. Click Stop, and then click OK.

One of the nicest features of Office XP is the ability to copy multiple clips to the clipboard without erasing the previous one. You can use this functionality outside of Office too:

USE THE OFFICE CLIPBOARD WITH OTHER APPLICATIONS
Office XP lets you dock the Office Clipboard in the Windows taskbar so that you can use it with any application. As long as the Office Clipboard remains open in the taskbar, users can cut or copy multiple items from any file and paste one--or all of them at once--into any Office application.

For example, suppose you found three items on the Web that you want to save to a Word document. Using the system Clipboard you would need to copy and paste each item individually, but that's unnecessary when you use the Office Clipboard.

Follow these steps to cut and paste between applications:
1. In Word XP, press [Ctrl]C twice to dock the Office Clipboard icon in the status section of the Windows taskbar.
2. Minimize Word on the desktop.
3. Open Internet Explorer and copy the first item. The following message is displayed next to the Clipboard icon: "1 of 24 - Clipboard item collected."
4. Continue copying items. As each item is copied, Office displays a message indicating the number of the item on the clipboard.
5. Open the Word document into which you want to paste the items and, in the taskbar, double-click the Clipboard icon to display the task pane containing the items copied to the Clipboard.
6. In the Word document, position the cursor where you want the copied items to appear. 7. Click Paste All to paste all items at once. To paste one item at a time, position the cursor where you want the item to appear in the document, and double-click the desired item in the task pane.

Netscape 7.1
Open the Netscape browser.
Go to Edit. Choose Preferences.
Double click on Advanced (listed on the left hand side of the Preferences box under Categories) to produce a dropdown menu.

Click on Cache to open the cache options menu (on the right side of the Preferences box). Double click on Clear Cache.

Hit Ok.
Restart Netscape to cache clear.

Netscape 7.0
Open the Netscape browser.
Go to Edit. Choose Preferences.
Double click on Advanced (listed on the left hand side of the Preferences box under Categories) to produce a dropdown menu.

Click on Cache to open the cache options menu (on the right side of the Preferences box).

*Note: there are two areas to clear in Netscape 7.0.

Have you ever wanted to develop a document or template around a design you've seen, but you weren't quite sure how to replicate the formatting? You can obtain formatting information by pressing [Shift][F1].

This combination attaches a question mark to your mouse pointer. When you click a section of text, Word 2000 opens a bubble that displays both the paragraph and font formatting applied to the text. To turn off this feature, press [Esc]. (In Word XP, this combination opens the Reveal Formatting task pane.)

In addition to the applied font and paragraph formatting, there may still be some hidden characters that affect the look of a document. To display hidden characters such as extra line spaces, click the Show/Hide button on the Standard Toolbar.

To provide easier access to email for staff who are away from their normal computers (conferences, workshops, etc.), we now provide WebMail, an on-line email interface much like that of Yahoo or Hotmail. Using Internet Explorer, go to: http://ceunh.unh.edu and log in using your first initial and last name @ ceunh.unh.edu (e.g., sjudd@ceunh.unh.edu). Your password will be your normal "Eudora" password. WebMail will give you access to your Cooperative Extension account, and allow you to read and send mail from your regular email address. You will be able to see all mail on the server, and if you don't delete it, it will download to Eudora the next time you use it to check mail.

The WebMail interface will only work effectively with Internet Explorer. The staff addresses and distribution lists are available through WebMail, however, items that you have created locally in Eudora are not available in WebMail (e.g., personal addresses, signatures, filters, sent mail, local folders, etc.)

Please note that this service is NOT available to state Family Lifeskills staff whose email is linked through the state server.

If advertisements are opening on your computer in a window titled Messenger Service , it may indicate that your system is not secure. You should disable the Messenger Service in Windows XP to help protect your computer from unwanted messenger spam and other potential threats.

Click here to see a tutorial on Disabling Messenger in Windows XP:
http://ceinfo.unh.edu/common/documents/MessSvc.htm

The cache keeps copies of recently visited webpages on your hard disk. This can sometimes create issues that slow or halt your internet browser. Clear your cache frequently to avoid problems when launching your browser or navigating the web.

Click on the following link for step-by-step instructions, and an animated tutorial that demonstrates the exact process involved. To view the tutorial on the page, simply click the flashing play button in the lower left hand corner of the tutorial frame. Click the same button to advance the tutorial through each step.

http://ceinfo.unh.edu/cragin/common/documents/Cache.htm

We have added a section on helpful tips for using Microsoft Word to our website. To access this area, use the URL: http://www.ceinfo.unh.edu/common/documents/WordTips.pdf or through the tips section of the ITDE web page.

If you will be on leave or unable to respond to email for an extended period of time, we can configure your email account to reply to incoming messages automatically. (This process must be done on the server; you can't setup Eudora to do it yourself.) The response lets senders know when you'll be checking email and can offer alternate contact information. Senders receive an automatic reply only to their first message, and all incoming messages will continue to be held on the server.

To request an autoreply, go to http://cecf1.unh.edu/autoreply/autoreply_form.cfm and complete the request form. Please make your request at least a week before the autoreply needs to be in place, if possible.

Because each user�s files are stored on their individual computer, backing up the files is the user�s responsibility. If the hard drive fails due to a hardware failure, virus, etc. (and hard drives will fail!) the ITDE team will be able to reinstall the operating system and programs. However, we will ask you for your most recent copy of the �data� files from your computer. These include any documents, spreadsheets, and databases you�ve created, email messages, bookmarks, favorites, etc.

So, how often should you back up your files? That�s entirely up to you. Remember that we can only restore your files to the point of your last backup, so if that was a year ago, you�ve lost a year�s worth of data.

What should you back up? At a minimum, you should backup your email folder (c:\eudora) to preserve all of your messages, attachments, and nicknames; all of your documents (this is easiest if they are all in one folder like �My Documents� or �My Files�; and your Netscape bookmarks or Internet Explorer Favorites. If you use other software, and store files you create in other folders, you should back them up as well.

Many of the new computers are being purchased without tape drives due to the cost (~$250.) However, most have Zip drives and �burnable� CDs which can be used to back up files. Alternatively, offices can purchase a portable hard drive that could be used to back up all computers at a particular location (see Purchasing Equipment below for details on our recommendation.)

It is also generally recommended that a copy of the backed up data be kept off-site to insure against a general catastrophe.

If you aren�t sure how to back up your files, ask some one else in your office, or contact the ITDE office for assistance.

Reducing email SPAM � help from UNH CIS.

In recent weeks you may have noticed that some of your email has additional headers in it that refer to X-MailScanner: Found to be clean and X-MailScanner-SpamCheck. These new headers are the result of CIS implementing virus scanning and SPAM checking on all email that is passing through the cisunix system. A large portion of our email passes through this system as well. The benefit of the new virus scanning program is automatic � should a virus be detected in incoming mail, you will receive a notice telling you what the virus was and what measure was taken to prevent the virus from making it to your computer.

In order to take advantage of the SPAM checking portion of the implementation, SpamAssassin, you will need to set up a filter in Eudora. Members of the ITDE team have implemented this filter at varying levels of sensitivity with consistent success. CIS has posted a detailed "howdoi" for setting up this filter located at the following URL: http://pubpages.unh.edu/notes/eudora_filter_howdoi.html
Although the document states that the instructions are for Eudora 5.2 and Windows XP, they work fine with Eudora 4.2 and other Windows OS versions. Additionally, if you have questions or problems while trying to set up the filter, please contact the ITDE office and *NOT* the CIS contact listed at the end of the document.

Please make sure to check the folder you send the messages to, as some messages may be marked as spam, that shouldn't be. If that is the case, you can modify the filter per the instructions, or contact the ITDE team for additional information.

Networks worldwide are becoming increasingly clogged by e-mail pitches for pornography, money-making schemes, medicines and a multitude of other products. This unsolicited bulk advertising e-mail is known as Spam. Junk e-mail is currently estimated to be nearly 40% of all e-mail traffic on the Internet and some experts believe the reality is even higher. The associated cost to corporations and employers is astronomical. If an employee uses 10 minutes a day to filter through, delete, and otherwise try to address the junk, at year's end they will have used a full work week in dealing with Spam. This doesn't even address the costs of the technological resources that are used and abused during the process.

Not all of that junk clogging up our mailboxes is really Spam. An innocent visit to a legitimate business on the Internet can result in your address being shared with a number of businesses that pool or sell their e-mail address contact lists. If you are making a purchase on-line, carefully examine the screens and be sure to uncheck any boxes that refer to being added to any kind of list or advertising. Do not participate in giveaways or surveys that they may be offering. Should you end up getting multiple e-mails from a legitimate business (such as Sears.com) this may be the reason. In this case, answering the link to be removed from the e-mail list will most likely work, but, you must exercise caution and use good judgment. If there is any doubt in your mind, do not respond to the e-mail.

True Spam is very difficult to fight. The persons responsible have become very efficient at circumventing tools meant to keep them in check. Many states are enacting laws to combat unsolicited e-mail and software firms are working diligently to create programs that can identify rapidly changing Spam techniques. UNH Cooperative Extension subscribes to some of the best anti-spam tools available and we will continue to evaluate new tools as they become available. Unfortunately, until these new systems are perfected, their implementation simply runs too much risk of blocking legitimate e-mail. The biggest offenders for allowing these bulk e-mailers to exist are the huge ISPs like Excite.com. Since they make their money by advertising, there are many conflicting interests involved. They certainly aren't going to implement anything that will cut into profits unless they are forced. Hopefully, some of the new legislation that is being passed will curb their appetite for profit.

In the meantime, one thing that you can do is to set up a filter in Eudora to help you automatically weed some of the junk mail from your Inbox. The tip of the month in this newsletter will give you some basic instructions for implementing Eudora filters.

A listing of Frequently Asked Questions about Eudora and the answers to these questions is available on our site. This FAQ is on-line in the ITDE section of the Extension website at: http://ceinfo.unh.edu/Intranet/ITDE/ITDEEM.htm

Please have a look, as this FAQ addresses most of the email problems we respond to on the Computer Help Line.