2022 Resiliency Academy - Session 1, Intro to Small Business & Community Resilience Webinar

Online Only

Session 1: Content and speakers to feature essential components for small business and community resilience such as the importance of networks, innovation, adaptation, inclusion, and the link with quality of life in NH.

Keynote speaker: Tom Raffio, President & CEO, Northeast Delta Dental
In 2021, Tom co-authored the book, "Prepare for Crisis - Plan to Thrive: The Inside Story of How One Company Did It Right". The book is divided into three sections that tell how to build a strong foundation based on best management principles before a crisis, how to use that foundation to act wisely during a crisis, and how to renew the foundation with lessons learned emerging from a crisis.