Online Support for New England Food Entrepreneurs; New England Extension Food Safety Consortium
 

Starting a Food Business

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New England Extension Food Safety Consortium; Universities of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont

This website is funded by a grant from the NE Extension Consortium.

NE Extension Consortium provides equal program opportunities without regard to race, age, sex or preference, creed, or disability (2011).

Illustration of Massachusetts in New EnglandState Information - Massachusetts

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Massachusetts State Agencies
Associations
Technical Assistance
Financing
Marketing
Education & Training
Food Safety
Laboratories
Shared Use Kitchens
Exports





Massachusetts State Agencies

Department of Agricultural Resources

The Massachusetts Department of Agricultural Resources promotes the viability and sustainability of Massachusetts’ food and agricultural businesses through marketing and educational activities. Through the Bureau of Markets, DAR encourages consumers to buy Massachusetts food and agricultural products, assist farmers in wholesale marketing, direct marketing (such as farmers' markets and roadside stands) foster economic development for the farm community and specialty food industry, and assist in foreign export programs.

The Department has resources to identity expertise to answer technical, development and marketing questions from food entrepreneurs and value added processors. The Department promotes Bay State foods at special events and trade shows. http://www.mass.gov/agr/

Email: Bonita.Oehlke@state.ma.us.

Contact:

Massachusetts Department of Agricultural Resources
251 Causeway Street, Suite 500
Boston, MA 02114
(617) 626-1753 Fax (617) 626-1850

The Massachusetts Food Processors Resource Manual
http://www.state.ma.us/dfa/markets/specfood/food_processor_resource_manual.htm

The Department of Agricultural Resources is responsible for regulations on fairs and commodities such as animals, milk, seeds, apples and potatoes.
Home page - http://www.mass.gov/agr/legal/regs/index.htm
Seeds, Apples, Potatoes - http://www.mass.gov/agr/legal/regs/330_CMR_6.00.pdf
Milk and Milk Products - http://www.mass.gov/agr/legal/regs/330_CMR_28.00.pdf

Department of Public Health

The Food Protection Program (FPP) of the Massachusetts Department of Public Health (MDPH) sets the statewide standard for food in both the retail and wholesale areas.

Retail Food Regulations:

The Massachusetts regulations for retail food and food service establishments are composed of two documents: 105 CMR 590.000. State Sanitary Code Chapter X - Minimum Sanitation Standards for Food Establishments and the 1999 Federal Food Code. All licensing and enforcement of the retail regulations occur at the local level. The retail regulations and related policies may be found at the FPP’s retail website:
http://www.mass.gov/dph/fpp.

Regulations for food service operations, including caterers, temporary kitchen and mobile food operations
http://www.mass.gov/Eeohhs2/docs/dph/regs/105cmr590.pdf

Guidelines and Applications for Food Processing
Policies and Guidelines (link)

Beverages
http://www.access.gpo.gov/nara/cfr/waisidx_02/21cfr165_02.html

Emergency control
http://www.access.gpo.gov/nara/cfr/waisidx_02/21cfr108_02.html

Fish and fishery products
http://www.access.gpo.gov/nara/cfr/waisidx_02/21cfr123_02.html

Good manufacturing practices
http://www.access.gpo.gov/nara/cfr/waisidx_02/21cfr110_02.html

Meat and Poultry Processing
http://www.mass.gov/Eeohhs2/docs/dph/regs/105cmr530.pdf

Well water testing
http://www.mass.gov/dep/water/drinking.htm

Wholesale Food Regulations:

The MA FPP adopts regulations and policies for the following sectors of the wholesale food industry: fish and shellfish processing, milk and dairy plants, commercial food processing, bottled water, meat and poultry, and labeling. The MA FPP inspects operations and enforces regulations in all of these areas. The regulations, license applications, related policies and other information are found at the FPP’s website.

Meat and poultry slaughtering
http://www.mass.gov/Eeohhs2/docs/dph/regs/105cmr531.pdf

Distributing food at wholesale
Starting a Wholesale Food Business

Additional State Responsibilities:

The MA FPP provides training and education to state and local health officials regarding regulations, inspection procedures, public health issues, health alerts, advances in the industry and other topics. The program responds to inquiries from state and local health officials, consumers, professional associations and industry representatives. It coordinates investigations of foodborne illness outbreaks with federal and state agencies and boards of health. The FPP also coordinates statewide recall efforts and other activities during health emergencies.
http://www.mass.gov/dph/fpp

Contact:

MA Department of Public Health
Food Protection Program
305 South Street
Jamaica Plain , MA 02130
Phone: (617) 983-6712 Fax: (617) 983-6770

Department of Business Development

The Massachusetts Department of Business and Technology provides resources, technical assistance, networking, international trade assistance and financing.(DBD link)

Contact:

Department of Business and Technology
1 Ashburton Place , Rm 2101
Boston , MA 02108
Phone: (617) 727-8380 Fax: (617) 727-4426
E-Mail: econ@state.ma.us

The State Office of Minority and Women Business Assistance
http://www.somwba.state.ma.us/

Contact:

SOMWBA
10 Park Plaza, Suite 3740
Boston, MA 02116
Phone - (617) 973-8692 Fax - (617) 973-8637
wsomwba@state.ma.us

Division of Career Services (Business Services) (link)

Contact:

Massachusetts Division of Career Services
Charles F. Hurley Building
19 Staniford Street
Boston , MA 02114
Phone ( 617) 626-5300

Department of Labor and Workforce Development
http://www.mass.gov/dlwd/
E-Mail: dlwd@state.ma.us

Contact:

Commonwealth of Massachusetts
Department of Labor and Workforce Development
One Ashburton Place, Rm 2112
Boston, MA 02108
Phone: (617) 727-6573 Fax: (617) 727-1090 TTY: (617) 727-4404

Department of Revenue
http://www.dor.state.ma.us/

Contact:

Department of Revenue
100 Cambridge Street
PO Box  7010
Boston , MA 02114
Phone: (800) 392-6089

Starting a New Business
Registering with the Department of Revenue

Division of Banks
http://www.state.ma.us/dob/

Contact:

Division of Banks
One South Station
Boston , MA 02110
Phone (617) 956-1500; Fax: (617) 956-1599

Office of Consumer Affairs and Business Regulations
http://www.state.ma.us/consumer/

Contact:

Office of Consumer Affairs and Business Regulation
10 Park Plaza , Suite 5170
Boston , MA 02116
Phone (617) 973-8700; Fax: (617) 973-8798

Consumer Protection Regulation of Business Practices for Consumers Protection
http://www.state.ma.us/legis/laws/mgl/gl-93a-toc.htm

Secretary of the State
http://www.state.ma.us/sec/
Email: corpinfo@sec.state.ma.us

Contact:

Secretary of Commonwealth, Corporation Division
One Ashburton Place , 17th floor
Boston , MA 02108
Phone: (617) 727-9640 Fax: (617) 742-4528

Associations [top of page]

Massachusetts Specialty Food Association
The Massachusetts Specialty Foods Association serves as a resource to and an advocate for the Massachusetts specialty foods industry, to support the commitment to excellence and the entrepreneurial spirit that contributes to the uniqueness and quality of Massachusetts specialty foods. The MSFA provides education, networking and peer support, sales and marketing opportunities, publicity and technical assistance for our members and their customers so that member companies may grow and flourish, thereby strengthening and improving the long term viability of the food and farm sector of the Massachusetts economy.
http://www.msfa.net/
Email: ccoutrier@aol.com

Contact:

Massachusetts Specialty Food Association
P.O. Box 551
Sudbury , MA 01776
Phone: (800) 813-5862

Northeast Organic Farming Association (NOFA)
The Northeast Organic Farming Association is comprised of seven state chapters in the Northeast United States . Each chapter is a self-sustaining entity within each particular state. To learn more about the organic farming in this state, click on the link below. It will bring you to the list of contacts for the state. It will also provide links to other northeast state websites, where you can learn more about the different NOFA chapters.
http://www.nofa.org/chapters.php#ma

Contact:

Northeast Organic Farming Association
Massachusetts Chapter
411 Sheldon Road
Barre , MA , 01005
Phone: (978) 355-2853

Technical Assistance [top of page]

Massachusetts Small Business Development Center Network
http://msbdc.som.umass.edu/
Email: gep@msbdc.umass.edu

Contact:

Massachusetts Small Business Development Center Network
227 Isenberg School of Management
University of Massachusetts
121 Presidents Drive
Amherst, MA 01003-9310
Phone: (413) 545-630; Fax (413) 545-1273

Service Corps of Retired Executives (SCORE)
http://www.score.org/

Branch offices in:
Beverly scorene411@yahoo.com
Boston Boston-SCORE-20@verizon.net
Cape Cod score@capecod.net
Greenfield mariann@franklincc.org
Springfield score@stcc.edu
Southeast Massachusetts info@scoresemass.org
Worcester info@scoresemass.org

Western Massachusetts Food Processing Center
Provides technical assistance in various aspects of business planning and product development.
http://www.fccdc.org/fpcabout.html

Contact:

Herb Heller, Program Manager
Western Mass Food Processing Center
324 Wells Street
Greenfield , MA 01301
Phone: (413) 774-7204 (Ext 108)
herbh@fdcdc.org

Financing [top of page]

Massachusetts Business Development Corporation
http://www.mass-business.com/site/content/index.asp
Email: cbrennan@mass-business.com

Contact:

MassBusiness
500 Edgewater Drive, Suite 555
Wakefield , MA 01880
Phone: (781) 928-1100 Fax: (781)928-1101

Massachusetts Small Business Development Center Network
http://msbdc.som.umass.edu/
Email: gep@msbdc.umass.edu

Contact:

Massachusetts Small Business Development Center Network
227 Isenberg School of Management
University of Massachusetts
121 Presidents Drive
Amherst, MA 01003-9310
Phone: (413) 545-630; Fax (413) 545-1273

Marketing [top of page]

Massachusetts Department of Agricultural Resources –

see listing under Massachusetts State Agencies: Massachusetts Made with Pride http://www.state.ma.us/dfa/markets/logos.htm Massachusetts Grown and Fresher

Northeast Section – Institute of Food Technologists produces trade shows for the food and related industries http://www.eventswithattitude.com

Western Massachusetts Food Processing Center
Provides technical assistance on business planning and product development.
http://www.fccdc.org/fpcabout.html

Contact:

Herb Heller, Program Manager
Western Mass Food Processing Center
324 Wells Street
Greenfield , MA 01301
Phone: (413) 774-7204 (Ext 108)
herbh@fdcdc.org

Education & Training [top of page]

Massachusetts Small Business Development Center Network
http://msbdc.som.umass.edu/training

Contact:

Massachusetts Small Business Development Center Network
227 Isenberg School of Management
University of Massachusetts
121 Presidents Drive
Amherst, MA 01003-9310
Phone: (413) 545-630; Fax (413) 545-1273

The Massachusetts Partnership for Food Safety Education
For food safety training and educational resources in a variety of languages
http://www.mafoodsafetyeducation.info
Email: rbrennanolson@doe.mass.edu

 

University of Massachusetts Department of Food Science
For courses in food processing and/or degree in food science.
Email: lm@foodsci.umass.edu

Contact:

Lynne McLandsborough PhD
Associate Professor and Chief Undergraduate Advisor
University of Massachusetts   
Department of Food Science
Chenoweth Laboratory
Amherst , MA 01003
Voice (413) 545-1016 Fax (413) 545-1262
http://www.umass.edu/foodsci/

University of Massachusetts Extension - Nutrition Education Program
For food safety and certification programs and courses.
http://www.extension.umass.edu/nutrition/index.php/programs/food-safety/programs/certification-for-food-managers

Western Massachusetts Food Processing Center
Provides training and technical assistance on business planning, food safety, and product development.
http://www.fccdc.org/fpcabout.html

Contact:

Herb Heller, Program Manager
Western Mass Food Processing Center
324 Wells Street
Greenfield , MA 01301
Phone: (413) 774-7204 (Ext 108)
herbh@fdcdc.org

Food Safety [top of page]

Massachusetts Department of Public Health
http://www.mass.gov/?pageID=eohhs2homepage&L=1&L0=Home&sid=Eeohhs2

Contact:

MA Department of Public Health
Food Protection Program
305 South Street
Jamaica Plain , MA 02130
Phone: (617) 983-6712 Fax: (617) 983-6770

University of Massachusetts Extension
http://www.extension.umass.edu/nutrition/index.php/programs/food-safety
Email: ljiljana@umext.umass.edu

Contact:

Ljilijana Curcija, M.D., M.S.
UMass Extension
Nutrition Education Program
7 Hadley Street
South Hadley, MA 01075
Phone: (413) 538-9053 Fax:  (413) 538-6891

Amanda Kinchla
Extension Specialist, Assistant Professor
Food Science Department
University of Massachusetts
Amherst, MA 01003
Phone: (413) 545-1017
Email: amanda.kinchla@foodsci.umass.edu

University of Massachusetts Integrated Pest Management Program
http://www.umass.edu/umext/ipm/

Contact:

UMass Extension IPM
Agricultural Engineering Bldg.
University of Massachusetts
250 Natural Resources Rd.
Amherst , Mass. 01003-9295
Phone: (413) 545-1051 FAX: (413) 545-5858

Laboratories [top of page]

The Northeast Center for Food Entrepreneurship provides technical information regarding your product and processing techniques and resources.
http://www.nysaes.cornell.edu/necfe/
E-mail:necfe@cornell.edu

Contact:

Northeast Center for Food Entrepreneurship
Food Research Lab
630 W. North Street
Geneva , NY 14456
Phone: 888-624-6785 Fax: 315-787-2284

You can also contact the Northeast Section – Institute of Food Technologists at http://www.neift.org/

The following is a list of commercial laboratories engaged in the analysis of food products in Massachusetts .

Analytical Testing Lab Inc.
30 Shawsheen Ave
Bedford , MA
(781) 275-1599
Peter Stavropoulus
Water Analysis

Biomarine Research
16 West Main Street
Gloucester , MA 01930
(978) 281- 0222
http://www.biomarinelab.com
Food and Water Chemical Analysis

EDS Laboratories
22 Alpha Rd
Chelmsford , MA 01824
(978) 250-7000
Chemical Food Analysis

Food Research Laboratories
130 Newmarket Square
Boston , MA 02118
(617) 427-3322
Microbiological & Food Analysis

Herbert V. Shuster, Inc
5 Hayword St .
Quincy , MA 02171
(617) 328-7600
http://www.shusterlabs.com/
Microbiological & Food Analysis

Krueger Food Laboratories
45 Manning Road
Billerica, MA 01821-3934
(978) 667-6900
http://www.kfl.com
Chemical Food Analysis

Lapuck Laboratories
70 Shawmut Rd #6
Canton, MA 02021
(781) 401-9999
http://www.lapucklabs.com/
Microbiological and Food Analysis

Shared Use Kitchens [top of page]

Western Massachusetts Food Processing Center
Provides technical assistance, business planning, product development, distribution resources and manufacturing space for specialty and organic food producers.
http://www.fccdc.org/fpcabout.html

Contact:

Herb Heller, Program Manager
Western Mass Food Processing Center
324 Wells Street
Greenfield, MA 01301
Phone: (413) 774-7204 (Ext 108)

CropCircle Kitchen, Inc. / Pearl Food Production Center
CropCircle runs two kitchen incubator facilities in Boston, the first in Jamaica Plain and the second at the Pearl Food Production Center in Dorchester. Small-scale food entrepreneurs can rent shared commercial kitchen facilities by the hour at either location. The Jamaica Plain facility is designed to support new businesses, while the Dorchester facility is best for still-small, but more established businesses. The Pearl Food Production Center facility also offers individually-leased kitchen spaces for food businesses in a mezzanine stage of growth, or for those who have outgrown the shared kitchen and are ready to lease their own space. Visit the CropCircle website for more information about kitchen facilities, rental rates, and steps to joining the shared kitchen. http://cckpearl.squarespace.com

Contact:

CropCircle Kitchen, Inc.
31 Germania Street Buildings I & J
Jamaica Plain, MA 02130
Phone: (617) 522-7900
info@cropcirclekitchen.org

Dartmouth Grange Shared-Use Kitchen
Is a 2,000 square foot facility designed to meet the needs of light, small-scale food production and other food service activities. This certified commercial kichen features six-burner range, conventional ovens, convection ovens, 40 gallon tilting skillet, 40 gallon tilting steam jacket kettle, wet filling machine, commercial mixer, vegetable wash and prep areas, freezer and refrigerators, dry storage area. Kitchen is available 24/7 on a first-reserved, first-served space. Rates vary depending on equipment use and time of day.
http://www.dartmouthgrange.org/services_kitchen.html

Contact:

Beth Gallo
Kitchen Manager
1133 Fisher Road
Dartmouth, MA 02747
beth@dartmouthgrange.org

Exports [top of page]

Food Export USA Northeast
Food Export USA Northeast is a non-profit organization that promotes the export of food and agricultural products from the northeast region of the United States.
www.foodexportusa.org

Contact:

Food Export USA-Northeast
150 S. Independence Mall West
Suite 1036 Public Ledger Building
Philadelphia , PA 19106
Phone: (215)829-9111 Fax: (215)829.9777

Massachusetts Department of Agricultural Resources
Check under Massachusetts State agencies
http://www.state.ma.us/dfa/markets/exports/index.htm

Massachusetts Department of Business and Technology
Department of Business Development - Housing and Economic Development

Contact:

Massachusetts Office of International Trade and Investment (MOITI)
State Transportation Building
10 Park Plaza , Suite 4510
Boston , MA 02116 U.S.A.
Phone: (617) 973-8650 Fax: (617) 227-3488
E-Mail: masstrade.office@state.ma.us