Best Practices: Helping Action Groups Succeed

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Being Part of an Action Group

Being part of an action group working on a community-defined project can be rewarding but also challenging. Key areas to consider include leadership, communication, coordination, resource development, and planning.

Choose Meeting Spaces Carefully

  • Facilities set the tone for meetings. Avoid spaces that may feel unwelcoming (e.g., churches, government offices).
  • Select a space large enough for the group, with extra chairs and room for movement. Ensure participants can see one another and that materials/equipment are available.

Provide Structure for Group Members

  • Determine the charge of the group: Why are we here, and what are we going to accomplish?
  • Set aside a meeting to discuss expectations, roles, and responsibilities so everyone understands what is expected of them.
  • Decide how often the group will meet (e.g., the first Monday of each month, bi-weekly).
  • Ensure the group is well represented by a diverse population of community members.

Ensure Meetings Are Effective and Organized

  • Provide name tags if participants don’t know each other.
  • Establish a specific purpose for each meeting.
  • Start and finish on time.
  • Have an agenda and stay on track, while allowing flexibility for discussion.
  • Prevent domination, arguments, off-topic diversions, or personal agendas.
  • Keep meetings lively, positive, and forward-moving.
  • Schedule adequate breaks, with refreshments if possible.
  • Clarify decisions, actions needed before the next meeting, and next meeting focus.
  • Distribute minutes or notes promptly, with reminders of assignments and details.

Utilizing All Possible Networks

  • To identify local capacities and resources—human, financial, physical, and community-wide—conduct an asset-mapping activity in your community.
  • Develop and/or strengthen coalitions among individuals and organizations to support the group’s work.
  • Build linkages outside the community to broaden support.

Keep Group Members Motivated Throughout the Process

  • Recruit, inspire, and motivate volunteers effectively to get the job done.
  • Visible change keeps people engaged. On long-term projects, ensure there are short-term achievements to maintain inspiration and commitment.
  • Make jobs manageable. If a task grows too large, divide it into smaller pieces and distribute responsibilities among more people.
  • Celebrate accomplishments frequently. Recognize small as well as big successes—they don’t have to be elaborate or expensive.

Spread the Word About Your Action Group

  • Develop a community-wide communication network to share the group's efforts. Use multiple access points: newsletters, newspapers, bulletin boards, websites, libraries, schools.
  • Communicate positively about volunteers and their activities to encourage broader interest and participation.

Resources:

Building Communities from the Grassroots - Community Development Academy, University of Missouri

The Community Tool Box, Kansas State University,  https://ctb.ku.edu/en